CFPB Consumer Complaint Profile
Assured Financial Partners
55 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 55
- Total complaints
- Mid-range
- 3
- Last 12 months
- 90.9%
- Timely response
- Bottom quartile
- 21
- States affected
The verdict
55 CFPB complaints put Assured Financial Partners at #1743 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 90.9%, the 19th percentile for the 100+ complaint peer group.
- #1743
- of 3,843 companies by volume
- 90.9%
- on time (19th pctile)
- Debt collection
- most-complained product
- 21
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Assured Financial Partners vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90.9% Among the lowest higher than 19% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 5 |
| 2017 | 16 |
| 2018 | 12 |
| 2019 | 13 |
| 2021 | 1 |
| 2022 | 1 |
| 2024 | 4 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Assured Financial Partners
The CFPB Consumer Complaint Database has logged 55 complaints against Assured Financial Partners overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 21 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Assured Financial Partners draw a 90.9% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 11.1% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Assured Financial Partners have?
The CFPB has logged 55 complaints against Assured Financial Partners to date, of which 3 came in over the last 12 months.
Does Assured Financial Partners respond to complaints on time?
Assured Financial Partners has a 90.9% timely response rate to CFPB complaints.
What product generates the most complaints for Assured Financial Partners?
"Debt collection" draws more CFPB complaints against Assured Financial Partners than any other product - see the full breakdown above.
What is the most common complaint issue with Assured Financial Partners?
The most common issue reported by consumers about Assured Financial Partners is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against Assured Financial Partners?
You can file a complaint against Assured Financial Partners directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Assured Financial Partners?
Consumers in 21 states and territories have filed complaints about Assured Financial Partners with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Assured Financial Partners: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (11.1% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.