Browse the CFPB complaint record
Find any of the financial companies and debt collectors plaincredit tracks — jump in by first letter, or start with the institutions consumers complain about most.
Every profile on plaincredit is built from the Consumer Financial Protection Bureau's public complaint database. Two directories run side by side: companies — banks, card issuers, lenders and the three nationwide credit bureaus — and debt collectors, the agencies that pursue past-due balances. Pick a letter below to walk either list alphabetically, or use the shortcuts to open the institutions that generate the most complaints. Each profile shows total and recent complaint volume, the company's on-time response rate, and a breakdown of the products and issues consumers report.
Collectors A–Z
Companies A–Z
Most-complained-about companies
- 1.Equifax, Inc. 3,700,780
- 2.Transunion Intermediate Holdings, Inc. 3,672,638
- 3.Experian Information Solutions Inc. 3,264,523
- 4.Bank of America, National Association 174,185
- 5.Wells Fargo & Company 163,363
- 6.JPMorgan Chase & Co. 162,385
- 7.Capital One Financial Corporation 153,609
- 8.Citibank, N.a. 129,421
- 9.Synchrony Financial 75,659
- 10.Block, Inc. 63,003
- 11.Resurgent Capital Services L.P. 59,871
- 12.Encore Capital Group Inc. 55,551
- 13.Portfolio Recovery Associates, LLC 54,759
- 14.American Express Company 53,944
- 15.CBC Companies, Inc. 53,399
Largest debt collectors
- 1.Encore Capital Group Inc. 44,397
- 2.Resurgent Capital Services L.P. 43,703
- 3.Portfolio Recovery Associates, LLC 43,075
- 4.CL Holdings LLC 29,060
- 5.CCS Financial Services, Inc. 18,942
- 6.I.C. System, Inc. 16,261
- 7.Transworld Systems Inc 14,973
- 8.National Credit Systems,Inc. 13,673
- 9.Kriya Capital, LLC 11,461
- 10.Erc 10,566
- 11.Caine & Weiner Company, Inc. 8,597
- 12.Convergent Resources, Inc. 7,680