CFPB Consumer Complaint Profile

Benworth Capital Partners LLC

What 42 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

42
Total complaints
5
Last 12 months
64.3%
Timely response
19
States affected

The verdict

Benworth Capital Partners LLC ranks #1998 of 3,848 financial companies by CFPB complaint volume, with 42 complaints on record. It answers 64.3% of complaints on time — below the 93% median for companies with 100+ complaints.

#1998
of 3,848 companies by volume
64.3%
answered on time
Payday loan, title l…
most-complained product
19
states with complaints
Benworth Capital Partners LLC timely response rate 64.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Payday loan, title loan, or personal loan — Installment loan 11
Payday loan, title loan, or personal loan — Personal line of credit 10
Checking or savings account — Other banking product or service 4
Mortgage — Other type of mortgage 3
Debt collection — Other debt 2
Payday loan, title loan, or personal loan — Payday loan 2
Money transfer, virtual currency, or money service — Check cashing service 2
Checking or savings account — Checking account 2
Credit reporting or other personal consumer reports — Other personal consumer report 1
Mortgage — Home equity loan or line of credit (HELOC) 1

Top Issues

1.Getting the loan 11
2.Getting a line of credit 6
3.Managing an account 4
4.Problem with additional add-on products or services 3
5.Closing on a mortgage 3
6.Attempts to collect debt not owed 3
7.Incorrect information on your report 2
8.Was approved for a loan, but didn't receive the money 2
9.Credit limit changed 1
10.Problem with a company's investigation into an existing issue 1

Complaints by Year

Year Complaints
2016 1
2017 2
2021 29
2022 2
2024 2
2025 4
2026 2

Complaints by State (Top 15)

Florida 7
Georgia 5
California 4
South Carolina 4
New York 4
Illinois 3
Louisiana 2
Ohio 2
Wisconsin 1
Pennsylvania 1
Virginia 1
Alabama 1
Connecticut 1
Maryland 1
North Carolina 1

Company Responses

Closed with explanation 37
Untimely response 4
Closed 1

What the CFPB Complaint Record Shows for Benworth Capital Partners LLC

The CFPB Consumer Complaint Database has logged 42 complaints against Benworth Capital Partners LLC overall, with 5 of those filed in the trailing 12 months. Reports have come from consumers in 19 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Payday loan, title loan, or personal loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Getting the loan" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Benworth Capital Partners LLC's timely response rate stands at 64.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Benworth Capital Partners LLC have?

Benworth Capital Partners LLC has 42 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.

Does Benworth Capital Partners LLC respond to complaints on time?

Benworth Capital Partners LLC has a 64.3% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Benworth Capital Partners LLC?

The most complained-about product for Benworth Capital Partners LLC is "Payday loan, title loan, or personal loan." You can view the full product breakdown on this page.

What is the most common complaint issue with Benworth Capital Partners LLC?

The most common issue reported by consumers about Benworth Capital Partners LLC is "Getting the loan." All complaint issues are listed above with their counts.

How do I file a complaint against Benworth Capital Partners LLC?

You can file a complaint against Benworth Capital Partners LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Benworth Capital Partners LLC?

Consumers in 19 states and territories have filed complaints about Benworth Capital Partners LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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