CFPB Consumer Complaint Profile

Financial Filing & Reporting, Inc.

What 55 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

55
Total complaints
13
Last 12 months
58.2%
Timely response
24
States affected

The verdict

Financial Filing & Reporting, Inc. ranks #1745 of 3,848 financial companies by CFPB complaint volume, with 55 complaints on record. It answers 58.2% of complaints on time — below the 93% median for companies with 100+ complaints.

#1745
of 3,848 companies by volume
58.2%
answered on time
Debt collection
most-complained product
24
states with complaints
Financial Filing & Reporting, Inc. timely response rate 58.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — I do not know 15
Credit reporting or other personal consumer reports — Credit reporting 13
Debt collection — Payday loan 10
Debt collection — Credit card 7
Debt collection — Other (i.e. phone, health club, etc.) 3
Debt collection — Credit card debt 2
Consumer Loan — Installment loan 1
Debt collection — Medical 1
Credit reporting or other personal consumer reports — Other personal consumer report 1
Vehicle loan or lease — Loan 1

Top Issues

1.Taking/threatening an illegal action 11
2.Improper use of your report 11
3.False statements or representation 8
4.Cont'd attempts collect debt not owed 7
5.Communication tactics 6
6.Incorrect information on your report 2
7.Disclosure verification of debt 2
8.Improper contact or sharing of info 2
9.Managing the loan or lease 1
10.Attempts to collect debt not owed 1

Complaints by Year

Year Complaints
2013 1
2014 19
2015 14
2016 2
2022 1
2024 4
2025 12
2026 2

Complaints by State (Top 15)

Florida 6
Maryland 6
Texas 5
Tennessee 4
Illinois 4
North Carolina 3
California 3
New York 2
Virginia 2
New Jersey 2
Pennsylvania 2
Georgia 2
Arizona 2
Rhode Island 2
Indiana 1

Company Responses

Closed with explanation 35
Untimely response 19
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Financial Filing & Reporting, Inc.

The CFPB Consumer Complaint Database has logged 55 complaints against Financial Filing & Reporting, Inc. overall, with 13 of those filed in the trailing 12 months. Reports have come from consumers in 24 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Taking/threatening an illegal action" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Financial Filing & Reporting, Inc.'s timely response rate stands at 58.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 11.1% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 1.8% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Financial Filing & Reporting, Inc. have?

Financial Filing & Reporting, Inc. has 55 total consumer complaints filed with the CFPB, with 13 filed in the last 12 months.

Does Financial Filing & Reporting, Inc. respond to complaints on time?

Financial Filing & Reporting, Inc. has a 58.2% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Financial Filing & Reporting, Inc.?

The most complained-about product for Financial Filing & Reporting, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Financial Filing & Reporting, Inc.?

The most common issue reported by consumers about Financial Filing & Reporting, Inc. is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.

How do I file a complaint against Financial Filing & Reporting, Inc.?

You can file a complaint against Financial Filing & Reporting, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Financial Filing & Reporting, Inc.?

Consumers in 24 states and territories have filed complaints about Financial Filing & Reporting, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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