CFPB Consumer Complaint Profile
Summit Funding, Inc.
Behind the 86 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 86
- Total complaints
- Mid-range
- 4
- Last 12 months
- 91.9%
- Timely response
- Bottom quartile
- 19
- States affected
The verdict
86 CFPB complaints put Summit Funding, Inc. at #1428 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 91.9%, the 21st percentile among companies with 100+ complaints.
- #1428
- of 3,843 companies by volume
- 91.9%
- on time (21st pctile)
- Mortgage
- most-complained product
- 19
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Summit Funding, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
91.9% Among the lowest higher than 21% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 10 |
| 2016 | 5 |
| 2017 | 6 |
| 2018 | 13 |
| 2019 | 5 |
| 2020 | 10 |
| 2021 | 10 |
| 2022 | 16 |
| 2023 | 4 |
| 2024 | 3 |
| 2025 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Summit Funding, Inc.
The CFPB Consumer Complaint Database has logged 86 complaints against Summit Funding, Inc. overall, with 4 of those filed in the trailing 12 months. Reports have come from consumers in 19 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Summit Funding, Inc. posts a 91.9% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response at a 30% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 2.3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Summit Funding, Inc. have?
Summit Funding, Inc. has 86 total consumer complaints filed with the CFPB, with 4 filed in the last 12 months.
Does Summit Funding, Inc. respond to complaints on time?
Summit Funding, Inc.'s CFPB timely-response rate is 91.9%.
What product generates the most complaints for Summit Funding, Inc.?
The most complained-about product for Summit Funding, Inc. is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Summit Funding, Inc.?
Consumers most often cite "Trouble during payment process" when complaining about Summit Funding, Inc.; the full issue list with counts is above.
How do I file a complaint against Summit Funding, Inc.?
You can file a complaint against Summit Funding, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Summit Funding, Inc.?
The CFPB has recorded complaints against Summit Funding, Inc. from 19 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Summit Funding, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (30% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Summit Funding, Inc. have?
Summit Funding, Inc. has 86 total consumer complaints filed with the CFPB, with 4 filed in the last 12 months.
Does Summit Funding, Inc. respond to complaints on time?
Summit Funding, Inc.'s CFPB timely-response rate is 91.9%.
What product generates the most complaints for Summit Funding, Inc.?
The most complained-about product for Summit Funding, Inc. is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Summit Funding, Inc.?
Consumers most often cite "Trouble during payment process" when complaining about Summit Funding, Inc.; the full issue list with counts is above.
How do I file a complaint against Summit Funding, Inc.?
You can file a complaint against Summit Funding, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Summit Funding, Inc.?
The CFPB has recorded complaints against Summit Funding, Inc. from 19 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.