Action Collection Service
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
CFPB collection forwarding receipt
Forwarded record DC-ACTION-COLLECTION- Action Collection Service
96 DC complaints · rank #609/656 · 92.5% timely
- DC 96
- RANK #609/656
- TIMELY 92.5%
- RELIEF 2.8%
- DISPUTE 37.5%
- STATES 21
- ISSUE Communication tactics
- RESP Closed with explanation
- PHOTO Ezcorp, Inc.
Photo peer: Ezcorp, Inc. (96)
Action Collection Service's 96 debt-collection complaints sit next to Ezcorp, Inc. (96) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Action Collection Service →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 9 |
| 2015 | 11 |
| 2016 | 6 |
| 2017 | 5 |
| 2018 | 5 |
| 2019 | 5 |
| 2020 | 6 |
| 2021 | 7 |
| 2022 | 10 |
| 2023 | 9 |
| 2024 | 8 |
| 2025 | 12 |
| 2026 | 8 |
Complaints by State (Top 15)
What the CFPB Record Shows for Action Collection Service
Action Collection Service sits at #609 of 656 debt collectors in this extract by debt-collection complaint volume (7th percentile), the same ordering shown on /collectors. 96 debt-collection complaints against Action Collection Service appear in the CFPB record - 90.6% of the 106 complaints filed about this entity. The 21 states and territories represented make this a multi-state operation by complaint volume. Consumers most frequently describe "Other debt" as the debt type behind their complaint about this collector. The specific issue named most is "Communication tactics," a reasonable starting point for understanding recurring friction with this collector.
The company's timely response rate is 92.5%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Of resolved cases, 2.8% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. The response was formally disputed in 37.5% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Action Collection Service → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Action Collection Service: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (96 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (37.5% here).
Frequently asked questions
How many CFPB debt-collection complaints does Action Collection Service have?
The CFPB extract lists 96 debt-collection complaints against Action Collection Service (#609 of 656 collectors by volume).
Does Action Collection Service respond to CFPB complaints on time?
CFPB complaints against Action Collection Service show a 92.5% timely-response rate.
What issue do consumers cite most about Action Collection Service?
"Communication tactics" is the leading issue tag on Action Collection Service's CFPB complaint record.
How should I read Action Collection Service's CFPB complaint record?
Action Collection Service's profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.