2026 data Public-data reference. official source

Global Recovery Group

Open-data reference.

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Debt Collector, CFPB Complaint Profile Specializes in: Payday loan

CFPB collection forwarding receipt

Forwarded record DC-GLOBAL-RECOVERY-GR Global Recovery Group

115 DC complaints · rank #563/656 · 36.1% timely

  • DC 115
  • RANK #563/656
  • TIMELY 36.1%
  • RELIEF 4.1%
  • DISPUTE 6.1%
  • STATES 36
  • ISSUE Communication tactics
  • RESP Untimely response
  • PHOTO Cornerstone Holdings, Inc.

Volume peers

Photo peer: Cornerstone Holdings, Inc. (115)

Cornerstone Holdings, Inc.115United Credit and Collection…115JDJ Investments, INC.115Global Recovery Group (this)115
Debt-collection complaint volume neighbourhood (this collector + nearest volume peers)

Global Recovery Group's 115 debt-collection complaints sit next to Cornerstone Holdings, Inc. (115) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Global Recovery Group →

Debt Collection Complaint Breakdown

Payday loan 55
I do not know 33
Credit card 18
Payday loan debt 5
Other (i.e. phone, health club, etc.) 4

Top Complaint Issues

1.Communication tactics 41
2.Improper contact or sharing of info 21
3.Cont'd attempts collect debt not owed 20
4.Taking/threatening an illegal action 19
5.Disclosure verification of debt 7
6.False statements or representation 4
7.Can't contact lender 3
8.Took or threatened to take negative or legal action 3
9.Applied for loan/did not receive money 1
10.Payment to acct not credited 1

Company Responses

Untimely response 51
Closed with explanation 47
Closed 19
Closed with non-monetary relief 4
Closed with monetary relief 1
Consumers who disputed the response 6.1%

Complaints by Year

Year Complaints
2013 6
2014 69
2015 21
2016 15
2017 7
2018 2
2020 1
2021 1

Complaints by State (Top 15)

Texas 30
California 9
Ohio 9
Illinois 8
Tennessee 7
Florida 5
Georgia 4
Virginia 4
Pennsylvania 3
Michigan 3
North Carolina 3
Louisiana 3
South Carolina 2
Oregon 2
Minnesota 2

What the CFPB Record Shows for Global Recovery Group

Global Recovery Group sits at #563 of 656 debt collectors in this extract by debt-collection complaint volume (14th percentile), the same ordering shown on /collectors. The CFPB has logged 115 debt-collection complaints against Global Recovery Group, 94.3% of the 122 complaints filed against this entity overall. Consumers in 36 states and territories have filed reports, putting this collection operation in multi-state territory by complaint volume. The most common debt type behind these complaints is "Payday loan," which is the category consumers most often describe when they file a CFPB report about this collector. The specific issue named most is "Communication tactics," a reasonable starting point for understanding recurring friction with this collector.

Within the Bureau's 15-day response window, this company answers 36.1% of forwarded complaints. That is far under the 95% benchmark, a material red flag since late or missing responses are strongly linked to CFPB supervisory action against collectors. Of resolved cases, 4.1% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. The response was formally disputed in 6.1% of resolved cases, indicating how frequently the initial fix fell short.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Full complaint profile for Global Recovery Group → · All debt collectors →

Nationwide collectors with similar complaint volume or dispute rates

Two CFPB peer sets for Global Recovery Group: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.

Similar complaint volume

Nearest collectors by debt-collection complaint count (115 here).

American Recovery Service Incorporated 115 Cornerstone Holdings, Inc. 115 Credico. Inc 115 JDJ Investments, INC. 115

Similar dispute rates

Nearest collectors by share of complaints marked disputed (6.1% here).

Account Resolution Corporation 5.9% Consumer Collection Management. Inc 6.3% Stanislaus Credit Control Service, Inc. 6.3% Enhanced Acquisitions, LLC 5.8%

Frequently asked questions

How many CFPB debt-collection complaints does Global Recovery Group have?

Global Recovery Group has 115 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #563 of 656 collectors by that volume.

Does Global Recovery Group respond to CFPB complaints on time?

Global Recovery Group's timely response rate on CFPB complaints is 36.1%.

What issue do consumers cite most about Global Recovery Group?

"Communication tactics" is the leading issue tag on Global Recovery Group's CFPB complaint record.

How should I read Global Recovery Group's CFPB complaint record?

Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.

Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.

Read our methodology - how this data is sourced, computed, and verified.