Sarma

What the CFPB Record Shows for Sarma

Sarma sits at #494 of 656 debt collectors in this extract by debt-collection complaint volume (25th percentile), the same ordering shown on /collectors. Sarma has 142 debt-collection complaints on file with the CFPB, which represents 64.5% of the 220 total complaints the Bureau has received about this entity. Reports have originated from consumers in 28 states and territories, making this a multi-state collection operation as measured by complaint volume. Consumers most frequently describe "Medical debt" as the debt type behind their complaint about this collector. "Written notification about debt" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.

The company's timely response rate is 93.2%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That is under the 95% benchmark collectors are expected to hit, often a precursor to higher dispute rates. Among resolved cases, 0.5% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. In 14.3% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

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