Capital Link Management, LLC
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Payday loan debt
CFPB collection forwarding receipt
Forwarded record DC-CAPITAL-LINK-MANAG Capital Link Management, LLC
117 DC complaints · rank #558/656 · 88.2% timely
- DC 117
- RANK #558/656
- TIMELY 88.2%
- RELIEF 0%
- DISPUTE n/a
- STATES 32
- ISSUE Communication tactics
- RESP Closed with explanation
- PHOTO Southern Credit Recovery, I…
Volume peers
Photo peer: Southern Credit Recovery, Inc. (117)
Capital Link Management, LLC's 117 debt-collection complaints sit next to Southern Credit Recovery, Inc. (117) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Capital Link Management, LLC →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 3 |
| 2020 | 16 |
| 2021 | 29 |
| 2022 | 33 |
| 2023 | 35 |
| 2024 | 3 |
Complaints by State (Top 15)
What the CFPB Record Shows for Capital Link Management, LLC
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Capital Link Management, LLC ranks #558 of 656 debt collectors by debt-collection complaint volume (15th percentile), using the same dc_complaints sort as the Collectors directory. Capital Link Management, LLC has 117 debt-collection complaints on file with the CFPB, which represents 98.3% of the 119 total complaints the Bureau has received about this entity. Reports have originated from consumers in 32 states and territories, making this a multi-state collection operation as measured by complaint volume. Consumers most frequently describe "Payday loan debt" as the debt type behind their complaint about this collector. "Communication tactics" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
88.2% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. 0% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Capital Link Management, LLC → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Capital Link Management, LLC: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (117 here).
Frequently asked questions
How many CFPB debt-collection complaints does Capital Link Management, LLC have?
The CFPB extract lists 117 debt-collection complaints against Capital Link Management, LLC (#558 of 656 collectors by volume).
Does Capital Link Management, LLC respond to CFPB complaints on time?
The timely-response rate for Capital Link Management, LLC in this extract is 88.2%.
What issue do consumers cite most about Capital Link Management, LLC?
The most-cited issue in complaints about Capital Link Management, LLC is "Communication tactics."
How should I read Capital Link Management, LLC's CFPB complaint record?
These figures summarize what consumers filed with the CFPB about Capital Link Management, LLC. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.