CFPB Consumer Complaint Profile
Capital Link Management, LLC
What 119 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 119
- Total complaints
- Mid-range
- 0
- Last 12 months
- 88.2%
- Timely response
- Bottom quartile
- 32
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Capital Link Management, LLC has accumulated 119 complaints, placing it #1229 by volume. Its on-time response rate is 88.2%, the 15th percentile among companies with 100+ complaints.
- #1229
- of 3,843 companies by volume
- 88.2%
- on time (15th pctile)
- Debt collection
- most-complained product
- 32
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Capital Link Management, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
88.2% Among the lowest higher than 15% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2023 to 2024 complete years
- Annual CFPB complaint volume moved from 35 in 2023 to 3 in 2024 (2023 → 2024).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 3 |
| 2020 | 16 |
| 2021 | 29 |
| 2022 | 33 |
| 2023 | 35 |
| 2024 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Capital Link Management, LLC
The CFPB Consumer Complaint Database has logged 119 complaints against Capital Link Management, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 32 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Capital Link Management, LLC draw a 88.2% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Capital Link Management, LLC have?
Capital Link Management, LLC has 119 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Capital Link Management, LLC respond to complaints on time?
Capital Link Management, LLC's CFPB timely-response rate is 88.2%.
What product generates the most complaints for Capital Link Management, LLC?
The most complained-about product for Capital Link Management, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Capital Link Management, LLC?
The most common issue reported by consumers about Capital Link Management, LLC is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against Capital Link Management, LLC?
You can file a complaint against Capital Link Management, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Capital Link Management, LLC?
Consumers in 32 states and territories have filed complaints about Capital Link Management, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.