CFPB Consumer Complaint Profile
Capital Link Management, LLC
What 119 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 119
- Total complaints
- 0
- Last 12 months
- 88.2%
- Timely response
- 32
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Capital Link Management, LLC has accumulated 119 complaints, placing it #1231 by volume. Its on-time response rate is 88.2%, trailing the 93% median among companies with 100+ complaints.
- #1231
- of 3,848 companies by volume
- 88.2%
- answered on time
- Debt collection
- most-complained product
- 32
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 3 |
| 2020 | 16 |
| 2021 | 29 |
| 2022 | 33 |
| 2023 | 35 |
| 2024 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Capital Link Management, LLC
The CFPB Consumer Complaint Database has logged 119 complaints against Capital Link Management, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 32 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
88.2% of CFPB-forwarded complaints against Capital Link Management, LLC get a reply inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Capital Link Management, LLC have?
Capital Link Management, LLC has 119 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Capital Link Management, LLC respond to complaints on time?
Capital Link Management, LLC's CFPB timely-response rate is 88.2%.
What product generates the most complaints for Capital Link Management, LLC?
The most complained-about product for Capital Link Management, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Capital Link Management, LLC?
The most common issue reported by consumers about Capital Link Management, LLC is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against Capital Link Management, LLC?
You can file a complaint against Capital Link Management, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Capital Link Management, LLC?
Consumers in 32 states and territories have filed complaints about Capital Link Management, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~119)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.