Duncan Solutions, lnc.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 31 |
| 2016 | 70 |
| 2017 | 62 |
| 2018 | 45 |
| 2019 | 42 |
| 2020 | 45 |
| 2021 | 40 |
| 2022 | 38 |
| 2023 | 35 |
| 2024 | 58 |
| 2025 | 23 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Duncan Solutions, lnc.
The CFPB has logged 473 debt-collection complaints against Duncan Solutions, lnc., 96.7% of the 489 complaints filed against this entity overall. Consumers in 38 states and territories have filed reports, putting this collection operation in multi-state territory by complaint volume. "Other debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
91.2% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark, which historically correlates with higher downstream dispute rates. Of resolved cases, 0% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. In 19.3% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Duncan Solutions, lnc. have?
The CFPB has logged 473 debt-collection complaints against Duncan Solutions, lnc., 96.7% of all complaints filed against this company.
Does Duncan Solutions, lnc. respond to complaints on time?
Duncan Solutions, lnc.'s CFPB timely-response rate is 91.2%.
Does Duncan Solutions, lnc. provide relief to consumers?
Duncan Solutions, lnc. closed 0% of resolved complaints with some form of consumer relief, monetary or non-monetary.
What type of debt does Duncan Solutions, lnc. primarily collect?
"Other debt" is the debt type Duncan Solutions, lnc. is most associated with in CFPB complaint data - see the full breakdown above.
What rights do I have against Duncan Solutions, lnc.?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Duncan Solutions, lnc. active?
CFPB data shows consumer complaints against Duncan Solutions, lnc. from 38 states and territories.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.