2026 data Public-data reference. official source

National Principal Group, LLC

Open-data reference.

Debt Collector, CFPB Complaint Profile Specializes in: Payday loan

CFPB collection forwarding receipt

Forwarded record DC-NATIONAL-PRINCIPAL National Principal Group, LLC

128 DC complaints · rank #538/656 · 97.9% timely

  • DC 128
  • RANK #538/656
  • TIMELY 97.9%
  • RELIEF 0%
  • DISPUTE 16.3%
  • STATES 38
  • ISSUE Cont'd attempts collect deb…
  • RESP Closed with explanation
  • PHOTO USI Solutions Inc.

Photo peer: USI Solutions Inc. (128)

USI Solutions Inc.128Mutual Management Services L…129Forest Recovery Services LLC129National Principal Group, LL…128
Debt-collection complaint volume neighbourhood (this collector + nearest volume peers)

National Principal Group, LLC's 128 debt-collection complaints sit next to USI Solutions Inc. (128) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for National Principal Group, L… →

Debt Collection Complaint Breakdown

I do not know 58
Payday loan 51
Other (i.e. phone, health club, etc.) 7
Payday loan debt 5
Credit card debt 4
Credit card 3

Top Complaint Issues

1.Cont'd attempts collect debt not owed 46
2.Communication tactics 33
3.Taking/threatening an illegal action 14
4.Can't contact lender 12
5.Improper contact or sharing of info 11
6.Attempts to collect debt not owed 8
7.False statements or representation 7
8.Disclosure verification of debt 6
9.Threatened to contact someone or share information improperly 3
10.Received a loan I didn't apply for 3

Company Responses

Closed with explanation 143
Closed 2
Untimely response 1
Consumers who disputed the response 16.3%

Complaints by Year

Year Complaints
2014 19
2015 46
2016 56
2017 15
2018 9
2020 1

Complaints by State (Top 15)

California 25
Texas 16
Ohio 9
Florida 9
Illinois 8
Michigan 6
South Carolina 6
Oklahoma 5
Kentucky 5
Massachusetts 4
Tennessee 4
Pennsylvania 4
Missouri 3
Louisiana 3
Alabama 3

What the CFPB Record Shows for National Principal Group, LLC

National Principal Group, LLC sits at #538 of 656 debt collectors in this extract by debt-collection complaint volume (18th percentile), the same ordering shown on /collectors. National Principal Group, LLC has 128 debt-collection complaints on file with the CFPB, which represents 87.7% of the 146 total complaints the Bureau has received about this entity. Reports have originated from consumers in 38 states and territories, making this a multi-state collection operation as measured by complaint volume. The most common debt type behind these complaints is "Payday loan," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

97.9% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Of resolved cases, 0% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. In 16.3% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Full complaint profile for National Principal Group, LLC → · All debt collectors →

Nationwide collectors with similar complaint volume or dispute rates

Two CFPB peer sets for National Principal Group, LLC: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.

Similar complaint volume

Nearest collectors by debt-collection complaint count (128 here).

Frequently asked questions

How many CFPB debt-collection complaints does National Principal Group, LLC have?

The CFPB extract lists 128 debt-collection complaints against National Principal Group, LLC (#538 of 656 collectors by volume).

Does National Principal Group, LLC respond to CFPB complaints on time?

National Principal Group, LLC's timely response rate on CFPB complaints is 97.9%.

What issue do consumers cite most about National Principal Group, LLC?

The most-cited issue in complaints about National Principal Group, LLC is "Cont'd attempts collect debt not owed."

How should I read National Principal Group, LLC's CFPB complaint record?

Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.

Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.