National Principal Group, LLC
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Payday loan
CFPB collection forwarding receipt
Forwarded record DC-NATIONAL-PRINCIPAL National Principal Group, LLC
128 DC complaints · rank #538/656 · 97.9% timely
- DC 128
- RANK #538/656
- TIMELY 97.9%
- RELIEF 0%
- DISPUTE 16.3%
- STATES 38
- ISSUE Cont'd attempts collect deb…
- RESP Closed with explanation
- PHOTO USI Solutions Inc.
Volume peers
Photo peer: USI Solutions Inc. (128)
National Principal Group, LLC's 128 debt-collection complaints sit next to USI Solutions Inc. (128) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for National Principal Group, L… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 19 |
| 2015 | 46 |
| 2016 | 56 |
| 2017 | 15 |
| 2018 | 9 |
| 2020 | 1 |
Complaints by State (Top 15)
What the CFPB Record Shows for National Principal Group, LLC
National Principal Group, LLC sits at #538 of 656 debt collectors in this extract by debt-collection complaint volume (18th percentile), the same ordering shown on /collectors. National Principal Group, LLC has 128 debt-collection complaints on file with the CFPB, which represents 87.7% of the 146 total complaints the Bureau has received about this entity. Reports have originated from consumers in 38 states and territories, making this a multi-state collection operation as measured by complaint volume. The most common debt type behind these complaints is "Payday loan," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
97.9% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Of resolved cases, 0% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. In 16.3% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for National Principal Group, LLC → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for National Principal Group, LLC: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (128 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (16.3% here).
Frequently asked questions
How many CFPB debt-collection complaints does National Principal Group, LLC have?
The CFPB extract lists 128 debt-collection complaints against National Principal Group, LLC (#538 of 656 collectors by volume).
Does National Principal Group, LLC respond to CFPB complaints on time?
National Principal Group, LLC's timely response rate on CFPB complaints is 97.9%.
What issue do consumers cite most about National Principal Group, LLC?
The most-cited issue in complaints about National Principal Group, LLC is "Cont'd attempts collect debt not owed."
How should I read National Principal Group, LLC's CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.