2026 data Public-data reference. official source

United Consumers Inc

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Debt Collector, CFPB Complaint Profile Specializes in: Medical

CFPB collection forwarding receipt

Forwarded record DC-UNITED-CONSUMERS-I United Consumers Inc

166 DC complaints · rank #454/656 · 98.4% timely

  • DC 166
  • RANK #454/656
  • TIMELY 98.4%
  • RELIEF 0%
  • DISPUTE 7.9%
  • STATES 13
  • ISSUE Cont'd attempts collect deb…
  • RESP Closed with explanation
  • PHOTO Federal Adjustment Bureau,…

Volume peers

Photo peer: Federal Adjustment Bureau, Inc. (166)

Federal Adjustment Bureau, I…166RMS-Recovery Management Serv…166States Recovery Systems, Inc.167United Consumers Inc (this)166
Debt-collection complaint volume neighbourhood (this collector + nearest volume peers)

United Consumers Inc's 166 debt-collection complaints sit next to Federal Adjustment Bureau, Inc. (166) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for United Consumers Inc →

Debt Collection Complaint Breakdown

Medical 56
Medical debt 52
I do not know 41
Other (i.e. phone, health club, etc.) 9
Other debt 6
Credit card 2

Top Complaint Issues

1.Cont'd attempts collect debt not owed 53
2.Attempts to collect debt not owed 37
3.Written notification about debt 20
4.False statements or representation 18
5.Disclosure verification of debt 17
6.Communication tactics 15
7.Incorrect information on your report 10
8.Problem with a credit reporting company's investigation into an existing problem 9
9.Improper contact or sharing of info 4
10.Took or threatened to take negative or legal action 2

Company Responses

Closed with explanation 187
Consumers who disputed the response 7.9%

Complaints by Year

Year Complaints
2013 3
2014 18
2015 25
2016 35
2017 25
2018 33
2019 22
2020 13
2021 13

Complaints by State (Top 15)

Virginia 82
Maryland 65
District of Columbia 10
North Carolina 8
Florida 8
California 4
New York 2
Minnesota 1
Georgia 1
Pennsylvania 1
Colorado 1
Illinois 1
Texas 1

What the CFPB Record Shows for United Consumers Inc

According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, United Consumers Inc ranks #454 of 656 debt collectors by debt-collection complaint volume (31st percentile), using the same dc_complaints sort as the Collectors directory. United Consumers Inc has 166 debt-collection complaints on file with the CFPB, which represents 88.8% of the 187 total complaints the Bureau has received about this entity. Reports have originated from consumers in 13 states and territories, making this a geographically focused collection operation as measured by complaint volume. "Medical" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The specific issue named most is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.

98.4% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, pointing to an intake process working as intended. 0% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. The response was formally disputed in 7.9% of resolved cases, indicating how frequently the initial fix fell short.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Full complaint profile for United Consumers Inc → · All debt collectors →

Nationwide collectors with similar complaint volume or dispute rates

Two CFPB peer sets for United Consumers Inc: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.

Similar complaint volume

Nearest collectors by debt-collection complaint count (166 here).

Federal Adjustment Bureau, Inc. 166 RMS-Recovery Management Services, Inc. 166 States Recovery Systems, Inc. 167 Accscient, LLC 168

Similar dispute rates

Nearest collectors by share of complaints marked disputed (7.9% here).

Credit Protection Association, L.P. 8% First National Collection Bureau, Inc. 7.8% C.Tech Collections, Inc. 7.7% Continental Services Group, Inc. d/b/a ConServe 7.7%

Frequently asked questions

How many CFPB debt-collection complaints does United Consumers Inc have?

United Consumers Inc has 166 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #454 of 656 collectors by that volume.

Does United Consumers Inc respond to CFPB complaints on time?

CFPB complaints against United Consumers Inc show a 98.4% timely-response rate.

What issue do consumers cite most about United Consumers Inc?

The most-cited issue in complaints about United Consumers Inc is "Cont'd attempts collect debt not owed."

How should I read United Consumers Inc's CFPB complaint record?

These figures summarize what consumers filed with the CFPB about United Consumers Inc. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.

Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.

Read our methodology - how this data is sourced, computed, and verified.