USI Solutions Inc.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Credit card debt
CFPB collection forwarding receipt
Forwarded record DC-USI-SOLUTIONS-INC USI Solutions Inc.
128 DC complaints · rank #538/656 · 96.9% timely
- DC 128
- RANK #538/656
- TIMELY 96.9%
- RELIEF 2.3%
- DISPUTE 4.2%
- STATES 38
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO National Principal Group, L…
Volume peers
Photo peer: National Principal Group, LLC (128)
USI Solutions Inc.'s 128 debt-collection complaints sit next to National Principal Group, LLC (128) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for USI Solutions Inc. →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 12 |
| 2017 | 19 |
| 2018 | 19 |
| 2019 | 38 |
| 2020 | 27 |
| 2021 | 13 |
| 2025 | 2 |
Complaints by State (Top 15)
What the CFPB Record Shows for USI Solutions Inc.
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, USI Solutions Inc. ranks #538 of 656 debt collectors by debt-collection complaint volume (18th percentile), using the same dc_complaints sort as the Collectors directory. 128 debt-collection complaints against USI Solutions Inc. appear in the CFPB record - 97.7% of the 131 complaints filed about this entity. The 38 states and territories represented make this a multi-state operation by complaint volume. The most common debt type behind these complaints is "Credit card debt," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
Within the Bureau's 15-day response window, this company answers 96.9% of forwarded complaints. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Of resolved cases, 2.3% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. In 4.2% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for USI Solutions Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for USI Solutions Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (128 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (4.2% here).
Frequently asked questions
How many CFPB debt-collection complaints does USI Solutions Inc. have?
USI Solutions Inc. has 128 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #538 of 656 collectors by that volume.
Does USI Solutions Inc. respond to CFPB complaints on time?
USI Solutions Inc.'s timely response rate on CFPB complaints is 96.9%.
What issue do consumers cite most about USI Solutions Inc.?
Consumers most often name "Attempts to collect debt not owed" when complaining about USI Solutions Inc..
How should I read USI Solutions Inc.'s CFPB complaint record?
These figures summarize what consumers filed with the CFPB about USI Solutions Inc.. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.