CFPB Consumer Complaint Profile

TriVerity, Inc.

Behind the 164 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

164
Total complaints
Mid-range
48
Last 12 months
98.2%
Timely response
Above median
34
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, TriVerity, Inc. sits at #1044, with 164 complaints logged. Its on-time response rate is 98.2%, the 50th percentile among companies with 100+ complaints.

#1044
of 3,843 companies by volume
98.2%
on time (50th pctile)
Debt collection
most-complained product
34
states with complaints
C+
PlainCredit Trust Score
62/100
TriVerity, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B- 98.2%
Share of complaints answered within the CFPB response window
Dispute Rate F 26.3%
Share of responses the consumer disputed (lower is better)
Relief Rate A+ 27.4%
Share of complaints closed with monetary or non-monetary relief

TriVerity, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

98.2% Higher than most higher than 50% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 26 in 2024 to 46 in 2025 (2024 → 2025).

See the full year-over-year release diff

TriVerity, Inc. timely response rate 98.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 48
Debt collection - Other debt 39
Debt collection - Credit card debt 24
Debt collection - Auto debt 22
Debt collection - Other (i.e. phone, health club, etc.) 8
Credit reporting or other personal consumer reports - Credit reporting 5
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 5
Debt collection - Auto 4
Debt collection - Credit card 3
Vehicle loan or lease - Loan 1

Top Issues

1.Attempts to collect debt not owed 54
2.Communication tactics 29
3.Written notification about debt 21
4.False statements or representation 19
5.Took or threatened to take negative or legal action 11
6.Incorrect information on your report 7
7.Threatened to contact someone or share information improperly 6
8.Disclosure verification of debt 5
9.Cont'd attempts collect debt not owed 4
10.Problem with a company's investigation into an existing problem 2

Complaints by Year

Year Complaints
2014 3
2015 9
2016 4
2017 6
2018 13
2019 7
2020 9
2021 11
2022 10
2023 12
2024 26
2025 46
2026year in progress 8

Complaints by State (Top 15)

Georgia 21
Texas 14
Illinois 13
Pennsylvania 10
California 9
Florida 9
Ohio 8
Maryland 7
Missouri 6
Iowa 5
North Carolina 5
Minnesota 5
Virginia 4
Michigan 4
Oklahoma 4

Company Responses

Closed with explanation 119
Closed with non-monetary relief 45

What the CFPB Complaint Record Shows for TriVerity, Inc.

TriVerity, Inc. carries 164 complaints in the CFPB's database, 48 of them filed within the past 12 months. Consumers spanning 34 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against TriVerity, Inc. draw a 98.2% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 26.3% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 27.4% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does TriVerity, Inc. have?

164 complaints have been filed against TriVerity, Inc. with the CFPB overall - 48 of them in the past year.

Does TriVerity, Inc. respond to complaints on time?

TriVerity, Inc.'s CFPB timely-response rate is 98.2%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for TriVerity, Inc.?

Among all products tied to TriVerity, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with TriVerity, Inc.?

The most common issue reported by consumers about TriVerity, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against TriVerity, Inc.?

You can file a complaint against TriVerity, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about TriVerity, Inc.?

The CFPB has recorded complaints against TriVerity, Inc. from 34 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for TriVerity, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026