CFPB Consumer Complaint Profile
Keynote Consulting, Inc.
164 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 164
- Total complaints
- Mid-range
- 33
- Last 12 months
- 92.1%
- Timely response
- Bottom quartile
- 17
- States affected
The verdict
164 CFPB complaints put Keynote Consulting, Inc. at #1044 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 92.1%, the 21st percentile for the 100+ complaint peer group.
- #1044
- of 3,843 companies by volume
- 92.1%
- on time (21st pctile)
- Debt collection
- most-complained product
- 17
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Keynote Consulting, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
92.1% Among the lowest higher than 21% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 2 |
| 2015 | 7 |
| 2016 | 9 |
| 2017 | 5 |
| 2018 | 10 |
| 2019 | 13 |
| 2020 | 13 |
| 2021 | 17 |
| 2022 | 13 |
| 2023 | 10 |
| 2024 | 31 |
| 2025 | 28 |
| 2026year in progress | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Keynote Consulting, Inc.
Keynote Consulting, Inc. carries 164 complaints in the CFPB's database, 33 of them filed within the past 12 months. Consumers spanning 17 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Keynote Consulting, Inc. posts a 92.1% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 33.3% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 1.2%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Keynote Consulting, Inc. have?
The CFPB has logged 164 complaints against Keynote Consulting, Inc. to date, of which 33 came in over the last 12 months.
Does Keynote Consulting, Inc. respond to complaints on time?
CFPB complaints against Keynote Consulting, Inc. draw a 92.1% timely-response rate inside the expected window.
What product generates the most complaints for Keynote Consulting, Inc.?
"Debt collection" draws more CFPB complaints against Keynote Consulting, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Keynote Consulting, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Keynote Consulting, Inc. - see all issues and counts above.
How do I file a complaint against Keynote Consulting, Inc.?
You can file a complaint against Keynote Consulting, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Keynote Consulting, Inc.?
Consumers in 17 states and territories have filed complaints about Keynote Consulting, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Keynote Consulting, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (33.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Keynote Consulting, Inc. have?
The CFPB has logged 164 complaints against Keynote Consulting, Inc. to date, of which 33 came in over the last 12 months.
Does Keynote Consulting, Inc. respond to complaints on time?
CFPB complaints against Keynote Consulting, Inc. draw a 92.1% timely-response rate inside the expected window.
What product generates the most complaints for Keynote Consulting, Inc.?
"Debt collection" draws more CFPB complaints against Keynote Consulting, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Keynote Consulting, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Keynote Consulting, Inc. - see all issues and counts above.
How do I file a complaint against Keynote Consulting, Inc.?
You can file a complaint against Keynote Consulting, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Keynote Consulting, Inc.?
Consumers in 17 states and territories have filed complaints about Keynote Consulting, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.