CFPB Consumer Complaint Profile
Keynote Consulting, Inc.
164 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 164
- Total complaints
- 33
- Last 12 months
- 92.1%
- Timely response
- 17
- States affected
The verdict
164 CFPB complaints put Keynote Consulting, Inc. at #1046 out of 3,848 financial companies ranked by complaint volume. 92.1% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #1046
- of 3,848 companies by volume
- 92.1%
- answered on time
- Debt collection
- most-complained product
- 17
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 2 |
| 2015 | 7 |
| 2016 | 9 |
| 2017 | 5 |
| 2018 | 10 |
| 2019 | 13 |
| 2020 | 13 |
| 2021 | 17 |
| 2022 | 13 |
| 2023 | 10 |
| 2024 | 31 |
| 2025 | 28 |
| 2026 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Keynote Consulting, Inc.
Keynote Consulting, Inc. carries 164 complaints in the CFPB's database, 33 of them filed within the past 12 months. Consumers spanning 17 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Keynote Consulting, Inc. answers 92.1% of forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. In 33.3% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 1.2% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Keynote Consulting, Inc. have?
The CFPB has logged 164 complaints against Keynote Consulting, Inc. to date, of which 33 came in over the last 12 months.
Does Keynote Consulting, Inc. respond to complaints on time?
92.1% of the CFPB complaints against Keynote Consulting, Inc. get a response within the expected window.
What product generates the most complaints for Keynote Consulting, Inc.?
"Debt collection" draws more CFPB complaints against Keynote Consulting, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Keynote Consulting, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Keynote Consulting, Inc. - see all issues and counts above.
How do I file a complaint against Keynote Consulting, Inc.?
You can file a complaint against Keynote Consulting, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Keynote Consulting, Inc.?
Consumers in 17 states and territories have filed complaints about Keynote Consulting, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~164)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.