Collection Bureau of America Ltd.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
CFPB collection forwarding receipt
Forwarded record DC-COLLECTION-BUREAU- Collection Bureau of America Ltd.
747 DC complaints · rank #131/656 · 80.4% timely
- DC 747
- RANK #131/656
- TIMELY 80.4%
- RELIEF 2.2%
- DISPUTE 23.9%
- STATES 44
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Southwest Recovery Services…
Volume peers
Photo peer: Southwest Recovery Services, Inc. (748)
Collection Bureau of America Ltd.'s 747 debt-collection complaints sit next to Southwest Recovery Services, Inc. (748) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Collection Bureau →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 17 |
| 2014 | 55 |
| 2015 | 43 |
| 2016 | 51 |
| 2017 | 84 |
| 2018 | 56 |
| 2019 | 60 |
| 2020 | 69 |
| 2021 | 71 |
| 2022 | 51 |
| 2023 | 55 |
| 2024 | 63 |
| 2025 | 143 |
| 2026 | 43 |
Complaints by State (Top 15)
What the CFPB Record Shows for Collection Bureau of America Ltd.
Collection Bureau of America Ltd. sits at #131 of 656 debt collectors in this extract by debt-collection complaint volume (80th percentile), the same ordering shown on /collectors. Collection Bureau of America Ltd. has 747 debt-collection complaints on file with the CFPB, which represents 86.8% of the 861 total complaints the Bureau has received about this entity. Reports have originated from consumers in 44 states and territories, making this a nationwide collection operation as measured by complaint volume. The most common debt type behind these complaints is "Other debt," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
The company's timely response rate is 80.4%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. 2.2% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. Consumers formally disputed the company's response in 23.9% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Collection Bureau of America Ltd. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Collection Bureau of America Ltd.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (747 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (23.9% here).
Frequently asked questions
How many CFPB debt-collection complaints does Collection Bureau of America Ltd. have?
747 debt-collection complaints name Collection Bureau of America Ltd. in this CFPB extract - corpus rank #131/656.
Does Collection Bureau of America Ltd. respond to CFPB complaints on time?
CFPB complaints against Collection Bureau of America Ltd. show a 80.4% timely-response rate.
What issue do consumers cite most about Collection Bureau of America Ltd.?
The most-cited issue in complaints about Collection Bureau of America Ltd. is "Attempts to collect debt not owed."
How should I read Collection Bureau of America Ltd.'s CFPB complaint record?
These figures summarize what consumers filed with the CFPB about Collection Bureau of America Ltd.. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.