Southwest Recovery Services, Inc.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
CFPB collection forwarding receipt
Forwarded record DC-SOUTHWEST-RECOVERY Southwest Recovery Services, Inc.
748 DC complaints · rank #130/656 · 95.5% timely
- DC 748
- RANK #130/656
- TIMELY 95.5%
- RELIEF 0.2%
- DISPUTE 20%
- STATES 47
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Collection Bureau
Volume peers
Photo peer: Collection Bureau of America Ltd. (747)
Southwest Recovery Services, Inc.'s 748 debt-collection complaints sit next to Collection Bureau of America Ltd. (747) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Southwest Recovery Services… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2014 | 14 |
| 2015 | 15 |
| 2016 | 23 |
| 2017 | 35 |
| 2018 | 51 |
| 2019 | 18 |
| 2020 | 49 |
| 2021 | 51 |
| 2022 | 133 |
| 2023 | 132 |
| 2024 | 133 |
| 2025 | 245 |
| 2026 | 50 |
Complaints by State (Top 15)
What the CFPB Record Shows for Southwest Recovery Services, Inc.
Southwest Recovery Services, Inc. sits at #130 of 656 debt collectors in this extract by debt-collection complaint volume (80th percentile), the same ordering shown on /collectors. 748 debt-collection complaints against Southwest Recovery Services, Inc. appear in the CFPB record - 78.5% of the 953 complaints filed about this entity. The 47 states and territories represented make this a nationwide operation by complaint volume. Consumers most frequently describe "Other debt" as the debt type behind their complaint about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
The company's timely response rate is 95.5%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That clears the industry benchmark, a sign the intake process is functioning on schedule. 0.2% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. Consumers formally disputed the company's response in 20% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Southwest Recovery Services, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Southwest Recovery Services, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (748 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (20% here).
Frequently asked questions
How many CFPB debt-collection complaints does Southwest Recovery Services, Inc. have?
Southwest Recovery Services, Inc. has 748 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #130 of 656 collectors by that volume.
Does Southwest Recovery Services, Inc. respond to CFPB complaints on time?
Southwest Recovery Services, Inc.'s timely response rate on CFPB complaints is 95.5%.
What issue do consumers cite most about Southwest Recovery Services, Inc.?
"Attempts to collect debt not owed" is the leading issue tag on Southwest Recovery Services, Inc.'s CFPB complaint record.
How should I read Southwest Recovery Services, Inc.'s CFPB complaint record?
Southwest Recovery Services, Inc.'s profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.