First National Collection Bureau, Inc.
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Credit card
CFPB collection forwarding receipt
Forwarded record DC-FIRST-NATIONAL-COL First National Collection Bureau, Inc.
917 DC complaints · rank #111/656 · 98.6% timely
- DC 917
- RANK #111/656
- TIMELY 98.6%
- RELIEF 0%
- DISPUTE 7.8%
- STATES 53
- ISSUE Cont'd attempts collect deb…
- RESP Closed with explanation
- PHOTO First Federal Credit Contro…
Volume peers
Photo peer: First Federal Credit Control, Inc. (917)
First National Collection Bureau, Inc.'s 917 debt-collection complaints sit next to First Federal Credit Control, Inc. (917) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for First National Collection B… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 13 |
| 2014 | 209 |
| 2015 | 241 |
| 2016 | 140 |
| 2017 | 45 |
| 2018 | 30 |
| 2019 | 16 |
| 2020 | 32 |
| 2021 | 31 |
| 2022 | 40 |
| 2023 | 56 |
| 2024 | 52 |
| 2025 | 71 |
| 2026 | 6 |
Complaints by State (Top 15)
What the CFPB Record Shows for First National Collection Bureau, Inc.
PlainCredit places First National Collection Bureau, Inc. at #111 of 656 debt collectors by CFPB debt-collection complaint volume (83rd percentile), matching the Collectors directory ranking. The CFPB has logged 917 debt-collection complaints against First National Collection Bureau, Inc., 93.4% of the 982 complaints filed against this entity overall. Consumers in 53 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. Consumers most frequently describe "Credit card" as the debt type behind their complaint about this collector. The specific issue named most is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
The company's timely response rate is 98.6%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Of resolved cases, 0% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. In 7.8% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for First National Collection Bureau, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for First National Collection Bureau, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (917 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (7.8% here).
Frequently asked questions
How many CFPB debt-collection complaints does First National Collection Bureau, Inc. have?
The CFPB extract lists 917 debt-collection complaints against First National Collection Bureau, Inc. (#111 of 656 collectors by volume).
Does First National Collection Bureau, Inc. respond to CFPB complaints on time?
CFPB complaints against First National Collection Bureau, Inc. show a 98.6% timely-response rate.
What issue do consumers cite most about First National Collection Bureau, Inc.?
"Cont'd attempts collect debt not owed" is the leading issue tag on First National Collection Bureau, Inc.'s CFPB complaint record.
How should I read First National Collection Bureau, Inc.'s CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.