Continental Services Group, Inc. d/b/a ConServe
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 22 |
| 2014 | 87 |
| 2015 | 65 |
| 2016 | 67 |
| 2017 | 122 |
| 2018 | 99 |
| 2019 | 78 |
| 2020 | 59 |
| 2021 | 95 |
| 2022 | 86 |
| 2023 | 89 |
| 2024 | 232 |
| 2025 | 394 |
| 2026 | 113 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Continental Services Group, Inc. d/b/a ConServe
1,204 debt-collection complaints against Continental Services Group, Inc. d/b/a ConServe appear in the CFPB record - 74.8% of the 1,609 complaints filed about this entity. The 54 states and territories represented make this a nationwide operation by complaint volume. Consumers most frequently describe "Other debt" as the debt type behind their complaint about this collector. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
The company's timely response rate is 99.9%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That clears the industry benchmark, a sign the intake process is functioning on schedule. Of resolved cases, 14.9% closed with monetary or non-monetary relief to the consumer. In 7.7% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Continental Services Group, Inc. d/b/a ConServe have?
Continental Services Group, Inc. d/b/a ConServe has 1,204 debt collection complaints filed with the CFPB, representing 74.8% of all complaints against this company.
Does Continental Services Group, Inc. d/b/a ConServe respond to complaints on time?
Continental Services Group, Inc. d/b/a ConServe's CFPB timely-response rate is 99.9%. That puts it among the more responsive collectors in the CFPB dataset.
Does Continental Services Group, Inc. d/b/a ConServe provide relief to consumers?
Continental Services Group, Inc. d/b/a ConServe closed 14.9% of resolved complaints with some form of consumer relief, monetary or non-monetary.
What type of debt does Continental Services Group, Inc. d/b/a ConServe primarily collect?
Based on CFPB complaint records, Continental Services Group, Inc. d/b/a ConServe's primary debt type is "Other debt"; the complete breakdown is shown above.
What rights do I have against Continental Services Group, Inc. d/b/a ConServe?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Continental Services Group, Inc. d/b/a ConServe active?
Consumers in 54 states and territories have filed CFPB complaints against Continental Services Group, Inc. d/b/a ConServe.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.