2026 data Public-data reference. official source

Continental Services Group, Inc. d/b/a ConServe

A federal complaint-record lookup, not a rating from us.

Debt Collector, CFPB Complaint Profile Specializes in: Other debt

CFPB collection forwarding receipt

Forwarded record DC-CONTINENTAL-SERVIC Continental Services Group, Inc. d/b/a ConServe

1,204 DC complaints · rank #89/656 · 99.9% timely

  • DC 1,204
  • RANK #89/656
  • TIMELY 99.9%
  • RELIEF 14.9%
  • DISPUTE 7.7%
  • STATES 54
  • ISSUE Attempts to collect debt no…
  • RESP Closed with explanation
  • PHOTO Tenet Healthcare Corporation

Photo peer: Tenet Healthcare Corporation (1,190)

Tenet Healthcare Corporation1,190Firstsource Business Process…1,182Williams & Fudge, Inc1,168Continental Services Group, …1,204
Debt-collection complaint volume neighbourhood (this collector + nearest volume peers)

Continental Services Group, Inc. d/b/a ConServe's 1,204 debt-collection complaints sit next to Tenet Healthcare Corporation (1,190) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Continental Services Group,… →

Debt Collection Complaint Breakdown

I do not know 490
Other debt 267
Private student loan debt 110
Federal student loan debt 87
Federal student loan 74
Other (i.e. phone, health club, etc.) 59
Credit card debt 47
Non-federal student loan 33
Medical debt 17
Telecommunications debt 5
Auto debt 4
Payday loan debt 3
Credit card 3
Mortgage debt 2
Medical 1
Rental debt 1
Mortgage 1

Top Complaint Issues

1.Attempts to collect debt not owed 432
2.Written notification about debt 250
3.Incorrect information on your report 156
4.False statements or representation 149
5.Cont'd attempts collect debt not owed 97
6.Communication tactics 94
7.Took or threatened to take negative or legal action 81
8.Improper use of your report 58
9.Problem with a company's investigation into an existing problem 51
10.Dealing with my lender or servicer 39

Company Responses

Closed with explanation 1,368
Closed with non-monetary relief 237
Closed with monetary relief 2
In progress 2
Consumers who disputed the response 7.7%

Complaints by Year

Year Complaints
2012 1
2013 22
2014 87
2015 65
2016 67
2017 122
2018 99
2019 78
2020 59
2021 95
2022 86
2023 89
2024 232
2025 394
2026 113

Complaints by State (Top 15)

Florida 366
Texas 163
New York 150
California 147
Georgia 79
Pennsylvania 59
New Jersey 35
South Carolina 34
North Carolina 33
Ohio 31
Michigan 30
Illinois 29
Nevada 28
Alabama 27
Maryland 26

What the CFPB Record Shows for Continental Services Group, Inc. d/b/a ConServe

Continental Services Group, Inc. d/b/a ConServe sits at #89 of 656 debt collectors in this extract by debt-collection complaint volume (87th percentile), the same ordering shown on /collectors. 1,204 debt-collection complaints against Continental Services Group, Inc. d/b/a ConServe appear in the CFPB record - 74.8% of the 1,609 complaints filed about this entity. The 54 states and territories represented make this a nationwide operation by complaint volume. Consumers most frequently describe "Other debt" as the debt type behind their complaint about this collector. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.

The company's timely response rate is 99.9%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That clears the industry benchmark, a sign the intake process is functioning on schedule. Of resolved cases, 14.9% closed with monetary or non-monetary relief to the consumer. In 7.7% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Full complaint profile for Continental Services Group, Inc. d/b/a ConServe → · All debt collectors →

Nationwide collectors with similar complaint volume or dispute rates

Two CFPB peer sets for Continental Services Group, Inc. d/b/a ConServe: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.

Frequently asked questions

How many CFPB debt-collection complaints does Continental Services Group, Inc. d/b/a ConServe have?

Continental Services Group, Inc. d/b/a ConServe has 1,204 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #89 of 656 collectors by that volume.

Does Continental Services Group, Inc. d/b/a ConServe respond to CFPB complaints on time?

The timely-response rate for Continental Services Group, Inc. d/b/a ConServe in this extract is 99.9%.

What issue do consumers cite most about Continental Services Group, Inc. d/b/a ConServe?

"Attempts to collect debt not owed" is the leading issue tag on Continental Services Group, Inc. d/b/a ConServe's CFPB complaint record.

How should I read Continental Services Group, Inc. d/b/a ConServe's CFPB complaint record?

Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.

Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.