HW Holding, Inc
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Rental debt
CFPB collection forwarding receipt
Forwarded record DC-HW-HOLDING-INC HW Holding, Inc
6,698 DC complaints · rank #14/656 · 99.3% timely
- DC 6,698
- RANK #14/656
- TIMELY 99.3%
- RELIEF 23.6%
- DISPUTE 21%
- STATES 54
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO National Credit Adjusters,…
Volume peers
Photo peer: National Credit Adjusters, LLC (6,914)
HW Holding, Inc's 6,698 debt-collection complaints sit next to National Credit Adjusters, LLC (6,914) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for HW Holding, Inc →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 56 |
| 2014 | 194 |
| 2015 | 228 |
| 2016 | 255 |
| 2017 | 408 |
| 2018 | 451 |
| 2019 | 365 |
| 2020 | 450 |
| 2021 | 498 |
| 2022 | 513 |
| 2023 | 813 |
| 2024 | 1,229 |
| 2025 | 2,093 |
| 2026 | 483 |
Complaints by State (Top 15)
What the CFPB Record Shows for HW Holding, Inc
HW Holding, Inc sits at #14 of 656 debt collectors in this extract by debt-collection complaint volume (98th percentile), the same ordering shown on /collectors. HW Holding, Inc has 6,698 debt-collection complaints on file with the CFPB, which represents 83.3% of the 8,036 total complaints the Bureau has received about this entity. Reports have originated from consumers in 54 states and territories, making this a nationwide collection operation as measured by complaint volume. "Rental debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
The company's timely response rate is 99.3%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That is at or above benchmark levels, pointing to an intake process working as intended. Among resolved cases, 23.6% ended with monetary or non-monetary relief to the consumer. Consumers formally disputed the company's response in 21% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for HW Holding, Inc → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for HW Holding, Inc: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (6,698 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (21% here).
Frequently asked questions
How many CFPB debt-collection complaints does HW Holding, Inc have?
HW Holding, Inc has 6,698 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #14 of 656 collectors by that volume.
Does HW Holding, Inc respond to CFPB complaints on time?
HW Holding, Inc's timely response rate on CFPB complaints is 99.3%.
What issue do consumers cite most about HW Holding, Inc?
"Attempts to collect debt not owed" is the leading issue tag on HW Holding, Inc's CFPB complaint record.
How should I read HW Holding, Inc's CFPB complaint record?
HW Holding, Inc's profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.