Penn Credit Corporation
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 34 |
| 2014 | 141 |
| 2015 | 162 |
| 2016 | 149 |
| 2017 | 160 |
| 2018 | 206 |
| 2019 | 144 |
| 2020 | 156 |
| 2021 | 210 |
| 2022 | 201 |
| 2023 | 204 |
| 2024 | 312 |
| 2025 | 408 |
| 2026 | 107 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Penn Credit Corporation
Penn Credit Corporation has 2,199 debt-collection complaints on file with the CFPB, which represents 84.8% of the 2,594 total complaints the Bureau has received about this entity. Reports have originated from consumers in 51 states and territories, making this a nationwide collection operation as measured by complaint volume. The most common debt type behind these complaints is "Other debt," which is the category consumers most often describe when they file a CFPB report about this collector. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
Within the Bureau's 15-day response window, this company answers 99.9% of forwarded complaints. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Among resolved cases, 1.3% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. Consumers formally disputed the company's response in 15.4% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Penn Credit Corporation have?
The CFPB has logged 2,199 debt-collection complaints against Penn Credit Corporation, 84.8% of all complaints filed against this company.
Does Penn Credit Corporation respond to complaints on time?
Penn Credit Corporation's CFPB timely-response rate is 99.9%. That is a strong response record by CFPB standards.
Does Penn Credit Corporation provide relief to consumers?
Of resolved complaints against Penn Credit Corporation, 1.3% ended with consumer relief of some kind.
What type of debt does Penn Credit Corporation primarily collect?
Based on CFPB complaint records, Penn Credit Corporation's primary debt type is "Other debt"; the complete breakdown is shown above.
What rights do I have against Penn Credit Corporation?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Penn Credit Corporation active?
Consumers in 51 states and territories have filed CFPB complaints against Penn Credit Corporation.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.