Shepherd Outsourcing, LLC
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Credit card debt
CFPB collection forwarding receipt
Forwarded record DC-SHEPHERD-OUTSOURCI Shepherd Outsourcing, LLC
411 DC complaints · rank #215/656 · 99.8% timely
- DC 411
- RANK #215/656
- TIMELY 99.8%
- RELIEF 0%
- DISPUTE n/a
- STATES 45
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Northland Group Inc
Volume peers
Photo peer: Northland Group Inc (415)
Shepherd Outsourcing, LLC's 411 debt-collection complaints sit next to Northland Group Inc (415) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Shepherd Outsourcing, LLC →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 87 |
| 2025 | 270 |
| 2026 | 80 |
Complaints by State (Top 15)
What the CFPB Record Shows for Shepherd Outsourcing, LLC
Shepherd Outsourcing, LLC sits at #215 of 656 debt collectors in this extract by debt-collection complaint volume (67th percentile), the same ordering shown on /collectors. 411 debt-collection complaints against Shepherd Outsourcing, LLC appear in the CFPB record - 94.1% of the 437 complaints filed about this entity. The 45 states and territories represented make this a nationwide operation by complaint volume. "Credit card debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
The company's timely response rate is 99.8%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That clears the industry benchmark, a sign the intake process is functioning on schedule. 0% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Shepherd Outsourcing, LLC → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Shepherd Outsourcing, LLC: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (411 here).
Frequently asked questions
How many CFPB debt-collection complaints does Shepherd Outsourcing, LLC have?
Shepherd Outsourcing, LLC has 411 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #215 of 656 collectors by that volume.
Does Shepherd Outsourcing, LLC respond to CFPB complaints on time?
The timely-response rate for Shepherd Outsourcing, LLC in this extract is 99.8%.
What issue do consumers cite most about Shepherd Outsourcing, LLC?
Consumers most often name "Attempts to collect debt not owed" when complaining about Shepherd Outsourcing, LLC.
How should I read Shepherd Outsourcing, LLC's CFPB complaint record?
These figures summarize what consumers filed with the CFPB about Shepherd Outsourcing, LLC. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.