Northland Group Inc
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Credit card
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 51 |
| 2014 | 111 |
| 2015 | 91 |
| 2016 | 75 |
| 2017 | 56 |
| 2018 | 64 |
| 2019 | 3 |
| 2020 | 2 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Northland Group Inc
Northland Group Inc has 415 debt-collection complaints on file with the CFPB, which represents 91.6% of the 453 total complaints the Bureau has received about this entity. Reports have originated from consumers in 47 states and territories, making this a nationwide collection operation as measured by complaint volume. "Credit card" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The specific issue named most is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
Within the Bureau's 15-day response window, this company answers 99.8% of forwarded complaints. That is at or above benchmark levels, pointing to an intake process working as intended. 57.8% of resolved cases against this company closed with some form of consumer relief, a relatively high ratio for the debt-collection segment. Consumers formally disputed the company's response in 9.7% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Northland Group Inc have?
The CFPB has logged 415 debt-collection complaints against Northland Group Inc, 91.6% of all complaints filed against this company.
Does Northland Group Inc respond to complaints on time?
99.8% of the CFPB complaints against Northland Group Inc get a response within the expected window. This is considered excellent.
Does Northland Group Inc provide relief to consumers?
Of resolved complaints against Northland Group Inc, 57.8% ended with consumer relief of some kind. This is a relatively high relief rate.
What type of debt does Northland Group Inc primarily collect?
Based on CFPB complaint records, Northland Group Inc's primary debt type is "Credit card"; the complete breakdown is shown above.
What rights do I have against Northland Group Inc?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Northland Group Inc active?
Consumers in 47 states and territories have filed CFPB complaints against Northland Group Inc.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.