California Business Bureau, Inc.
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-CALIFORNIA-BUSINES California Business Bureau, Inc.
404 DC complaints · rank #216/656 · 87.8% timely
- DC 404
- RANK #216/656
- TIMELY 87.8%
- RELIEF 0.6%
- DISPUTE 25.2%
- STATES 24
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Kinum, Inc., Indianapolis,…
Volume peers
Photo peer: Kinum, Inc., Indianapolis, IN Branch (398)
California Business Bureau, Inc.'s 404 debt-collection complaints sit next to Kinum, Inc., Indianapolis, IN Branch (398) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for California Business Bureau,… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 6 |
| 2014 | 34 |
| 2015 | 52 |
| 2016 | 39 |
| 2017 | 26 |
| 2018 | 30 |
| 2019 | 26 |
| 2020 | 43 |
| 2021 | 77 |
| 2022 | 43 |
| 2023 | 40 |
| 2024 | 53 |
| 2025 | 14 |
Complaints by State (Top 15)
What the CFPB Record Shows for California Business Bureau, Inc.
PlainCredit places California Business Bureau, Inc. at #216 of 656 debt collectors by CFPB debt-collection complaint volume (67th percentile), matching the Collectors directory ranking. 404 debt-collection complaints against California Business Bureau, Inc. appear in the CFPB record - 83.6% of the 483 complaints filed about this entity. The 24 states and territories represented make this a multi-state operation by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
Within the Bureau's 15-day response window, this company answers 87.8% of forwarded complaints. That sits below the 95% industry benchmark, which historically correlates with higher downstream dispute rates. Of resolved cases, 0.6% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. Consumers formally disputed the company's response in 25.2% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for California Business Bureau, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for California Business Bureau, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (404 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (25.2% here).
Frequently asked questions
How many CFPB debt-collection complaints does California Business Bureau, Inc. have?
California Business Bureau, Inc. has 404 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #216 of 656 collectors by that volume.
Does California Business Bureau, Inc. respond to CFPB complaints on time?
CFPB complaints against California Business Bureau, Inc. show a 87.8% timely-response rate.
What issue do consumers cite most about California Business Bureau, Inc.?
"Attempts to collect debt not owed" is the leading issue tag on California Business Bureau, Inc.'s CFPB complaint record.
How should I read California Business Bureau, Inc.'s CFPB complaint record?
These figures summarize what consumers filed with the CFPB about California Business Bureau, Inc.. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.