CFPB Consumer Complaint Profile

AA Recovery Solutions, Inc.

What 86 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

86
Total complaints
15
Last 12 months
80.2%
Timely response
30
States affected

The verdict

AA Recovery Solutions, Inc. ranks #1430 of 3,848 financial companies by CFPB complaint volume, with 86 complaints on record. It answers 80.2% of complaints on time — below the 93% median for companies with 100+ complaints.

#1430
of 3,848 companies by volume
80.2%
answered on time
Debt collection
most-complained product
30
states with complaints
AA Recovery Solutions, Inc. timely response rate 80.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — I do not know 32
Debt collection — Payday loan debt 27
Debt collection — Credit card debt 11
Debt collection — Other debt 9
Debt collection — Auto debt 3
Payday loan, title loan, or personal loan — Installment loan 2
Debt collection — Medical debt 1
Payday loan, title loan, personal loan, or advance loan — Personal line of credit 1

Top Issues

1.Threatened to contact someone or share information improperly 30
2.Communication tactics 22
3.Took or threatened to take negative or legal action 15
4.Attempts to collect debt not owed 6
5.Written notification about debt 5
6.False statements or representation 4
7.Problem when making payments 2
8.Electronic communications 1
9.Problem with the payoff process at the end of the loan 1

Complaints by Year

Year Complaints
2019 16
2020 9
2021 5
2022 11
2023 14
2024 11
2025 17
2026 3

Complaints by State (Top 15)

Texas 11
California 9
Ohio 7
Arizona 5
Tennessee 5
Missouri 4
Florida 4
Virginia 3
Alabama 3
North Carolina 3
Georgia 3
Illinois 3
Delaware 2
New Mexico 2
Minnesota 2

Company Responses

Closed with explanation 86

What the CFPB Complaint Record Shows for AA Recovery Solutions, Inc.

The CFPB Consumer Complaint Database has logged 86 complaints against AA Recovery Solutions, Inc. overall, with 15 of those filed in the trailing 12 months. Reports have come from consumers in 30 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Threatened to contact someone or share information improperly" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

AA Recovery Solutions, Inc.'s timely response rate stands at 80.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does AA Recovery Solutions, Inc. have?

AA Recovery Solutions, Inc. has 86 total consumer complaints filed with the CFPB, with 15 filed in the last 12 months.

Does AA Recovery Solutions, Inc. respond to complaints on time?

AA Recovery Solutions, Inc. has a 80.2% timely response rate to CFPB complaints.

What product generates the most complaints for AA Recovery Solutions, Inc.?

The most complained-about product for AA Recovery Solutions, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with AA Recovery Solutions, Inc.?

The most common issue reported by consumers about AA Recovery Solutions, Inc. is "Threatened to contact someone or share information improperly." All complaint issues are listed above with their counts.

How do I file a complaint against AA Recovery Solutions, Inc.?

You can file a complaint against AA Recovery Solutions, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about AA Recovery Solutions, Inc.?

Consumers in 30 states and territories have filed complaints about AA Recovery Solutions, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Related