CFPB Consumer Complaint Profile

Accelerated Receivables Solutions

Behind the 38 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

38
Total complaints
6
Last 12 months
92.1%
Timely response
9
States affected

The verdict

Accelerated Receivables Solutions ranks #2092 of 3,848 financial companies by CFPB complaint volume, with 38 complaints on record. Its on-time response rate is 92.1%, trailing the 93% median among companies with 100+ complaints.

#2092
of 3,848 companies by volume
92.1%
answered on time
Debt collection
most-complained product
9
states with complaints
Accelerated Receivables Solutions timely response rate 92.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 23
Debt collection - I do not know 9
Debt collection - Medical 3
Credit reporting or other personal consumer reports - Credit reporting 2
Debt collection - Other (i.e. phone, health club, etc.) 1

Top Issues

1.Written notification about debt 15
2.Attempts to collect debt not owed 7
3.Cont'd attempts collect debt not owed 4
4.Took or threatened to take negative or legal action 4
5.Threatened to contact someone or share information improperly 2
6.False statements or representation 2
7.Communication tactics 2
8.Incorrect information on your report 1
9.Problem with a company's investigation into an existing problem 1

Complaints by Year

Year Complaints
2014 1
2016 3
2017 1
2018 3
2019 7
2020 3
2021 2
2022 3
2023 1
2024 3
2025 11

Complaints by State (Top 15)

Michigan 13
Wyoming 6
Nebraska 5
Tennessee 4
Texas 4
Hawaii 2
Indiana 2
Florida 1
Colorado 1

Company Responses

Closed with explanation 35
Closed with non-monetary relief 3

What the CFPB Complaint Record Shows for Accelerated Receivables Solutions

Accelerated Receivables Solutions carries 38 complaints in the CFPB's database, 6 of them filed within the past 12 months. Consumers spanning 9 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Written notification about debt" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Accelerated Receivables Solutions answers 92.1% of forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. In 20% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 7.9% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Accelerated Receivables Solutions have?

The CFPB has logged 38 complaints against Accelerated Receivables Solutions to date, of which 6 came in over the last 12 months.

Does Accelerated Receivables Solutions respond to complaints on time?

92.1% of the CFPB complaints against Accelerated Receivables Solutions get a response within the expected window.

What product generates the most complaints for Accelerated Receivables Solutions?

"Debt collection" draws more CFPB complaints against Accelerated Receivables Solutions than any other product - see the full breakdown above.

What is the most common complaint issue with Accelerated Receivables Solutions?

Consumers most often cite "Written notification about debt" when complaining about Accelerated Receivables Solutions; the full issue list with counts is above.

How do I file a complaint against Accelerated Receivables Solutions?

You can file a complaint against Accelerated Receivables Solutions directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Accelerated Receivables Solutions?

The CFPB has recorded complaints against Accelerated Receivables Solutions from 9 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026