CFPB Consumer Complaint Profile
Account Brokers Inc.
Behind the 50 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 50
- Total complaints
- Mid-range
- 0
- Last 12 months
- 22%
- Timely response
- Bottom decile
- 16
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Account Brokers Inc. has accumulated 50 complaints, placing it #1831 by volume. Its on-time response rate is 22%, the 1st percentile among companies with 100+ complaints.
- #1831
- of 3,843 companies by volume
- 22%
- on time (1st pctile)
- Debt collection
- most-complained product
- 16
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Account Brokers Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
22% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 12 |
| 2015 | 7 |
| 2016 | 6 |
| 2017 | 6 |
| 2018 | 9 |
| 2019 | 1 |
| 2020 | 4 |
| 2021 | 3 |
| 2023 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Account Brokers Inc.
50 complaints against Account Brokers Inc. appear in the CFPB record, including 0 from the trailing year. The 16 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Disclosure verification of debt" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Account Brokers Inc. draw a 22% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. The company's response carried a 20% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Account Brokers Inc. have?
50 complaints have been filed against Account Brokers Inc. with the CFPB overall - 0 of them in the past year.
Does Account Brokers Inc. respond to complaints on time?
Account Brokers Inc.'s CFPB timely-response rate is 22%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Account Brokers Inc.?
The most complained-about product for Account Brokers Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Account Brokers Inc.?
"Disclosure verification of debt" is the single most frequently cited issue in complaints against Account Brokers Inc. - see all issues and counts above.
How do I file a complaint against Account Brokers Inc.?
You can file a complaint against Account Brokers Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Account Brokers Inc.?
Account Brokers Inc. has drawn CFPB complaints from 16 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Account Brokers Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.