CFPB Consumer Complaint Profile
Accounts Advocate Agency
Consumers have filed 16 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 16
- Total complaints
- 4
- Last 12 months
- 75%
- Timely response
- 3
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Accounts Advocate Agency sits at #3158, with 16 complaints logged. It answers 75% of complaints on time - below the 93% median for companies with 100+ complaints.
- #3158
- of 3,848 companies by volume
- 75%
- answered on time
- Debt collection
- most-complained product
- 3
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2019 | 1 |
| 2020 | 4 |
| 2021 | 1 |
| 2022 | 2 |
| 2024 | 3 |
| 2025 | 2 |
| 2026 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Accounts Advocate Agency
The CFPB Consumer Complaint Database has logged 16 complaints against Accounts Advocate Agency overall, with 4 of those filed in the trailing 12 months. Reports have come from consumers in 3 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Accounts Advocate Agency's timely response rate stands at 75%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. 12.5% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Accounts Advocate Agency have?
The CFPB has logged 16 complaints against Accounts Advocate Agency to date, of which 4 came in over the last 12 months.
Does Accounts Advocate Agency respond to complaints on time?
Accounts Advocate Agency's CFPB timely-response rate is 75%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Accounts Advocate Agency?
Among all products tied to Accounts Advocate Agency, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Accounts Advocate Agency?
The most common issue reported by consumers about Accounts Advocate Agency is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Accounts Advocate Agency?
You can file a complaint against Accounts Advocate Agency directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Accounts Advocate Agency?
Accounts Advocate Agency has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~16)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.