CFPB Consumer Complaint Profile
Accounts Interchange Group LLC
What 12 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 12
- Total complaints
- 0
- Last 12 months
- 100%
- Timely response
- 12
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Accounts Interchange Group LLC has accumulated 12 complaints, placing it #3497 by volume. 100% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #3497
- of 3,848 companies by volume
- 100%
- answered on time
- Debt collection
- most-complained product
- 12
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 3 |
| 2021 | 4 |
| 2022 | 2 |
| 2024 | 2 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Accounts Interchange Group LLC
Accounts Interchange Group LLC carries 12 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 12 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Accounts Interchange Group LLC answers 100% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Accounts Interchange Group LLC have?
12 complaints have been filed against Accounts Interchange Group LLC with the CFPB overall - 0 of them in the past year.
Does Accounts Interchange Group LLC respond to complaints on time?
100% of the CFPB complaints against Accounts Interchange Group LLC get a response within the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Accounts Interchange Group LLC?
The most complained-about product for Accounts Interchange Group LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Accounts Interchange Group LLC?
"Communication tactics" is the single most frequently cited issue in complaints against Accounts Interchange Group LLC - see all issues and counts above.
How do I file a complaint against Accounts Interchange Group LLC?
You can file a complaint against Accounts Interchange Group LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Accounts Interchange Group LLC?
Consumers in 12 states and territories have filed complaints about Accounts Interchange Group LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~12)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.