CFPB Consumer Complaint Profile
Action Finance Inc.
13 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 13
- Total complaints
- 6
- Last 12 months
- 100%
- Timely response
- 1
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Action Finance Inc. sits at #3413, with 13 complaints logged. 100% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #3413
- of 3,848 companies by volume
- 100%
- answered on time
- Debt collection
- most-complained product
- 1
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2018 | 2 |
| 2020 | 2 |
| 2024 | 1 |
| 2025 | 6 |
| 2026 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Action Finance Inc.
13 complaints against Action Finance Inc. appear in the CFPB record, including 6 from the trailing year. The 1 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Action Finance Inc. answers 100% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. 15.4% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Action Finance Inc. have?
13 complaints have been filed against Action Finance Inc. with the CFPB overall - 6 of them in the past year.
Does Action Finance Inc. respond to complaints on time?
Action Finance Inc.'s CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Action Finance Inc.?
Among all products tied to Action Finance Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Action Finance Inc.?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Action Finance Inc.; the full issue list with counts is above.
How do I file a complaint against Action Finance Inc.?
You can file a complaint against Action Finance Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~13)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.