CFPB Consumer Complaint Profile
Adesa Corporation
16 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 16
- Total complaints
- 4
- Last 12 months
- 93.8%
- Timely response
- 9
- States affected
The verdict
16 CFPB complaints put Adesa Corporation at #3158 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 93.8%, ahead of the 93% median among companies with 100+ complaints.
- #3158
- of 3,848 companies by volume
- 93.8%
- answered on time
- Debt collection
- most-complained product
- 9
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2020 | 2 |
| 2021 | 3 |
| 2023 | 3 |
| 2024 | 2 |
| 2025 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Adesa Corporation
16 complaints against Adesa Corporation appear in the CFPB record, including 4 from the trailing year. The 9 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Adesa Corporation answers 93.8% of forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Adesa Corporation have?
16 complaints have been filed against Adesa Corporation with the CFPB overall - 4 of them in the past year.
Does Adesa Corporation respond to complaints on time?
Adesa Corporation has a 93.8% timely response rate to CFPB complaints.
What product generates the most complaints for Adesa Corporation?
"Debt collection" draws more CFPB complaints against Adesa Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Adesa Corporation?
The most common issue reported by consumers about Adesa Corporation is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against Adesa Corporation?
You can file a complaint against Adesa Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Adesa Corporation?
The CFPB has recorded complaints against Adesa Corporation from 9 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~16)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.