CFPB Consumer Complaint Profile
Adesa Corporation
16 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 16
- Total complaints
- Below average
- 4
- Last 12 months
- 93.8%
- Timely response
- Below median
- 9
- States affected
The verdict
16 CFPB complaints put Adesa Corporation at #3154 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 93.8%, the 26th percentile among companies with 100+ complaints.
- #3154
- of 3,843 companies by volume
- 93.8%
- on time (26th pctile)
- Debt collection
- most-complained product
- 9
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Adesa Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
93.8% Around the middle higher than 26% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2020 | 2 |
| 2021 | 3 |
| 2023 | 3 |
| 2024 | 2 |
| 2025 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Adesa Corporation
16 complaints against Adesa Corporation appear in the CFPB record, including 4 from the trailing year. The 9 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Adesa Corporation posts a 93.8% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Adesa Corporation have?
16 complaints have been filed against Adesa Corporation with the CFPB overall - 4 of them in the past year.
Does Adesa Corporation respond to complaints on time?
Adesa Corporation has a 93.8% timely response rate to CFPB complaints.
What product generates the most complaints for Adesa Corporation?
"Debt collection" draws more CFPB complaints against Adesa Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Adesa Corporation?
The most common issue reported by consumers about Adesa Corporation is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against Adesa Corporation?
You can file a complaint against Adesa Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Adesa Corporation?
The CFPB has recorded complaints against Adesa Corporation from 9 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.