CFPB Consumer Complaint Profile
Advanced Recovery Group LLC
Consumers have filed 20 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 20
- Total complaints
- 15
- Last 12 months
- 85%
- Timely response
- 8
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Advanced Recovery Group LLC sits at #2864, with 20 complaints logged. Its on-time response rate is 85%, trailing the 93% median among companies with 100+ complaints.
- #2864
- of 3,848 companies by volume
- 85%
- answered on time
- Debt collection
- most-complained product
- 8
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 5 |
| 2025 | 12 |
| 2026 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Advanced Recovery Group LLC
Advanced Recovery Group LLC carries 20 complaints in the CFPB's database, 15 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
85% of CFPB-forwarded complaints against Advanced Recovery Group LLC get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. 5% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Advanced Recovery Group LLC have?
The CFPB has logged 20 complaints against Advanced Recovery Group LLC to date, of which 15 came in over the last 12 months.
Does Advanced Recovery Group LLC respond to complaints on time?
85% of the CFPB complaints against Advanced Recovery Group LLC get a response within the expected window.
What product generates the most complaints for Advanced Recovery Group LLC?
The most complained-about product for Advanced Recovery Group LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Advanced Recovery Group LLC?
The most common issue reported by consumers about Advanced Recovery Group LLC is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against Advanced Recovery Group LLC?
You can file a complaint against Advanced Recovery Group LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Advanced Recovery Group LLC?
The CFPB has recorded complaints against Advanced Recovery Group LLC from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~20)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.