CFPB Consumer Complaint Profile
Advanced Recovery Group LLC
Consumers have filed 20 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 20
- Total complaints
- Mid-range
- 15
- Last 12 months
- 85%
- Timely response
- Bottom quartile
- 8
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Advanced Recovery Group LLC sits at #2861, with 20 complaints logged. Its on-time response rate is 85%, the 12th percentile among companies with 100+ complaints.
- #2861
- of 3,843 companies by volume
- 85%
- on time (12th pctile)
- Debt collection
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Advanced Recovery Group LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
85% Among the lowest higher than 12% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 5 |
| 2025 | 12 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Advanced Recovery Group LLC
Advanced Recovery Group LLC carries 20 complaints in the CFPB's database, 15 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Advanced Recovery Group LLC draw a 85% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 5% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Advanced Recovery Group LLC have?
The CFPB has logged 20 complaints against Advanced Recovery Group LLC to date, of which 15 came in over the last 12 months.
Does Advanced Recovery Group LLC respond to complaints on time?
CFPB complaints against Advanced Recovery Group LLC draw a 85% timely-response rate inside the expected window.
What product generates the most complaints for Advanced Recovery Group LLC?
The most complained-about product for Advanced Recovery Group LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Advanced Recovery Group LLC?
The most common issue reported by consumers about Advanced Recovery Group LLC is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against Advanced Recovery Group LLC?
You can file a complaint against Advanced Recovery Group LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Advanced Recovery Group LLC?
The CFPB has recorded complaints against Advanced Recovery Group LLC from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.