CFPB Consumer Complaint Profile
Alexander-Rose Assoc, Inc.
What 99 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 99
- Total complaints
- 37
- Last 12 months
- 92.9%
- Timely response
- 10
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Alexander-Rose Assoc, Inc. has accumulated 99 complaints, placing it #1338 by volume. Its on-time response rate is 92.9%, ahead of the 93% median among companies with 100+ complaints.
- #1338
- of 3,848 companies by volume
- 92.9%
- answered on time
- Debt collection
- most-complained product
- 10
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 4 |
| 2015 | 6 |
| 2016 | 3 |
| 2017 | 4 |
| 2018 | 4 |
| 2019 | 8 |
| 2020 | 7 |
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 7 |
| 2024 | 13 |
| 2025 | 31 |
| 2026 | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Alexander-Rose Assoc, Inc.
99 complaints against Alexander-Rose Assoc, Inc. appear in the CFPB record, including 37 from the trailing year. The 10 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Alexander-Rose Assoc, Inc. answers 92.9% of forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response was formally disputed in 20% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 10.1% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Alexander-Rose Assoc, Inc. have?
The CFPB has logged 99 complaints against Alexander-Rose Assoc, Inc. to date, of which 37 came in over the last 12 months.
Does Alexander-Rose Assoc, Inc. respond to complaints on time?
Alexander-Rose Assoc, Inc. has a 92.9% timely response rate to CFPB complaints.
What product generates the most complaints for Alexander-Rose Assoc, Inc.?
The most complained-about product for Alexander-Rose Assoc, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Alexander-Rose Assoc, Inc.?
The most common issue reported by consumers about Alexander-Rose Assoc, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Alexander-Rose Assoc, Inc.?
You can file a complaint against Alexander-Rose Assoc, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Alexander-Rose Assoc, Inc.?
The CFPB has recorded complaints against Alexander-Rose Assoc, Inc. from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~99)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.