CFPB Consumer Complaint Profile
Alexander-Rose Assoc, Inc.
What 99 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 99
- Total complaints
- Mid-range
- 37
- Last 12 months
- 92.9%
- Timely response
- Bottom quartile
- 10
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Alexander-Rose Assoc, Inc. has accumulated 99 complaints, placing it #1336 by volume. Its on-time response rate is 92.9%, the 23rd percentile among companies with 100+ complaints.
- #1336
- of 3,843 companies by volume
- 92.9%
- on time (23rd pctile)
- Debt collection
- most-complained product
- 10
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Alexander-Rose Assoc, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
92.9% Among the lowest higher than 23% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 13 in 2024 to 31 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 4 |
| 2015 | 6 |
| 2016 | 3 |
| 2017 | 4 |
| 2018 | 4 |
| 2019 | 8 |
| 2020 | 7 |
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 7 |
| 2024 | 13 |
| 2025 | 31 |
| 2026year in progress | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Alexander-Rose Assoc, Inc.
99 complaints against Alexander-Rose Assoc, Inc. appear in the CFPB record, including 37 from the trailing year. The 10 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Alexander-Rose Assoc, Inc. posts a 92.9% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 20% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 10.1%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Alexander-Rose Assoc, Inc. have?
The CFPB has logged 99 complaints against Alexander-Rose Assoc, Inc. to date, of which 37 came in over the last 12 months.
Does Alexander-Rose Assoc, Inc. respond to complaints on time?
Alexander-Rose Assoc, Inc. has a 92.9% timely response rate to CFPB complaints.
What product generates the most complaints for Alexander-Rose Assoc, Inc.?
The most complained-about product for Alexander-Rose Assoc, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Alexander-Rose Assoc, Inc.?
The most common issue reported by consumers about Alexander-Rose Assoc, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Alexander-Rose Assoc, Inc.?
You can file a complaint against Alexander-Rose Assoc, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Alexander-Rose Assoc, Inc.?
The CFPB has recorded complaints against Alexander-Rose Assoc, Inc. from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Alexander-Rose Assoc, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.