CFPB Consumer Complaint Profile

All Debt Solutions Inc. dba: 1st Class Agency

What 53 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

53
Total complaints
3
Last 12 months
94.3%
Timely response
18
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, All Debt Solutions Inc. dba: 1st Class Agency has accumulated 53 complaints, placing it #1777 by volume. Its on-time response rate is 94.3%, ahead of the 93% median among companies with 100+ complaints.

#1777
of 3,848 companies by volume
94.3%
answered on time
Debt collection
most-complained product
18
states with complaints
All Debt Solutions Inc. dba: 1st Class Agency timely response rate 94.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 17
Debt collection - I do not know 15
Debt collection - Other debt 10
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 3
Credit reporting or other personal consumer reports - Credit reporting 2
Debt or credit management - Debt settlement 1
Debt or credit management - Credit repair services 1
Debt collection - Credit card debt 1
Debt collection - Private student loan debt 1
Debt collection - Telecommunications debt 1

Top Issues

1.Attempts to collect debt not owed 24
2.Written notification about debt 11
3.False statements or representation 4
4.Incorrect information on your report 4
5.Took or threatened to take negative or legal action 3
6.Communication tactics 2
7.Threatened to contact someone or share information improperly 1
8.Unauthorized withdrawals or charges 1
9.Problem with a credit reporting company's investigation into an existing problem 1
10.Charged upfront or unexpected fees 1

Complaints by Year

Year Complaints
2020 3
2021 8
2022 7
2023 13
2024 15
2025 5
2026 2

Complaints by State (Top 15)

Massachusetts 13
Florida 10
New Jersey 4
Texas 4
Georgia 4
Michigan 2
Missouri 2
Rhode Island 2
New Hampshire 2
Ohio 2
New York 1
Arkansas 1
Vermont 1
Mississippi 1
Pennsylvania 1

Company Responses

Closed with explanation 51
Untimely response 2

What the CFPB Complaint Record Shows for All Debt Solutions Inc. dba: 1st Class Agency

All Debt Solutions Inc. dba: 1st Class Agency carries 53 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 18 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, All Debt Solutions Inc. dba: 1st Class Agency answers 94.3% of forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does All Debt Solutions Inc. dba: 1st Class Agency have?

53 complaints have been filed against All Debt Solutions Inc. dba: 1st Class Agency with the CFPB overall - 3 of them in the past year.

Does All Debt Solutions Inc. dba: 1st Class Agency respond to complaints on time?

All Debt Solutions Inc. dba: 1st Class Agency has a 94.3% timely response rate to CFPB complaints.

What product generates the most complaints for All Debt Solutions Inc. dba: 1st Class Agency?

"Debt collection" draws more CFPB complaints against All Debt Solutions Inc. dba: 1st Class Agency than any other product - see the full breakdown above.

What is the most common complaint issue with All Debt Solutions Inc. dba: 1st Class Agency?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against All Debt Solutions Inc. dba: 1st Class Agency - see all issues and counts above.

How do I file a complaint against All Debt Solutions Inc. dba: 1st Class Agency?

You can file a complaint against All Debt Solutions Inc. dba: 1st Class Agency directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about All Debt Solutions Inc. dba: 1st Class Agency?

The CFPB has recorded complaints against All Debt Solutions Inc. dba: 1st Class Agency from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.