CFPB Consumer Complaint Profile
All Debt Solutions Inc. dba: 1st Class Agency
What 53 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 53
- Total complaints
- Mid-range
- 3
- Last 12 months
- 94.3%
- Timely response
- Below median
- 18
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, All Debt Solutions Inc. dba: 1st Class Agency has accumulated 53 complaints, placing it #1775 by volume. Its on-time response rate is 94.3%, the 27th percentile among companies with 100+ complaints.
- #1775
- of 3,843 companies by volume
- 94.3%
- on time (27th pctile)
- Debt collection
- most-complained product
- 18
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
All Debt Solutions Inc. dba: 1st Class Agency vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.3% Around the middle higher than 27% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 15 in 2024 to 5 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 3 |
| 2021 | 8 |
| 2022 | 7 |
| 2023 | 13 |
| 2024 | 15 |
| 2025 | 5 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for All Debt Solutions Inc. dba: 1st Class Agency
All Debt Solutions Inc. dba: 1st Class Agency carries 53 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 18 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, All Debt Solutions Inc. dba: 1st Class Agency posts a 94.3% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does All Debt Solutions Inc. dba: 1st Class Agency have?
53 complaints have been filed against All Debt Solutions Inc. dba: 1st Class Agency with the CFPB overall - 3 of them in the past year.
Does All Debt Solutions Inc. dba: 1st Class Agency respond to complaints on time?
All Debt Solutions Inc. dba: 1st Class Agency has a 94.3% timely response rate to CFPB complaints.
What product generates the most complaints for All Debt Solutions Inc. dba: 1st Class Agency?
"Debt collection" draws more CFPB complaints against All Debt Solutions Inc. dba: 1st Class Agency than any other product - see the full breakdown above.
What is the most common complaint issue with All Debt Solutions Inc. dba: 1st Class Agency?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against All Debt Solutions Inc. dba: 1st Class Agency - see all issues and counts above.
How do I file a complaint against All Debt Solutions Inc. dba: 1st Class Agency?
You can file a complaint against All Debt Solutions Inc. dba: 1st Class Agency directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about All Debt Solutions Inc. dba: 1st Class Agency?
The CFPB has recorded complaints against All Debt Solutions Inc. dba: 1st Class Agency from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.