CFPB Consumer Complaint Profile

All Debt Solutions Inc. dba: 1st Class Agency

What 53 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

53
Total complaints
3
Last 12 months
94.3%
Timely response
18
States affected

The verdict

All Debt Solutions Inc. dba: 1st Class Agency ranks #1777 of 3,848 financial companies by CFPB complaint volume, with 53 complaints on record. It answers 94.3% of complaints on time — above the 93% median for companies with 100+ complaints.

#1777
of 3,848 companies by volume
94.3%
answered on time
Debt collection
most-complained product
18
states with complaints
All Debt Solutions Inc. dba: 1st Class Agency timely response rate 94.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Medical debt 17
Debt collection — I do not know 15
Debt collection — Other debt 10
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 3
Credit reporting or other personal consumer reports — Credit reporting 2
Debt or credit management — Debt settlement 1
Debt or credit management — Credit repair services 1
Debt collection — Credit card debt 1
Debt collection — Private student loan debt 1
Debt collection — Telecommunications debt 1

Top Issues

1.Attempts to collect debt not owed 24
2.Written notification about debt 11
3.False statements or representation 4
4.Incorrect information on your report 4
5.Took or threatened to take negative or legal action 3
6.Communication tactics 2
7.Threatened to contact someone or share information improperly 1
8.Unauthorized withdrawals or charges 1
9.Problem with a credit reporting company's investigation into an existing problem 1
10.Charged upfront or unexpected fees 1

Complaints by Year

Year Complaints
2020 3
2021 8
2022 7
2023 13
2024 15
2025 5
2026 2

Complaints by State (Top 15)

Massachusetts 13
Florida 10
New Jersey 4
Texas 4
Georgia 4
Michigan 2
Missouri 2
Rhode Island 2
New Hampshire 2
Ohio 2
New York 1
Arkansas 1
Vermont 1
Mississippi 1
Pennsylvania 1

Company Responses

Closed with explanation 51
Untimely response 2

What the CFPB Complaint Record Shows for All Debt Solutions Inc. dba: 1st Class Agency

The CFPB Consumer Complaint Database has logged 53 complaints against All Debt Solutions Inc. dba: 1st Class Agency overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 18 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

All Debt Solutions Inc. dba: 1st Class Agency's timely response rate stands at 94.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does All Debt Solutions Inc. dba: 1st Class Agency have?

All Debt Solutions Inc. dba: 1st Class Agency has 53 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.

Does All Debt Solutions Inc. dba: 1st Class Agency respond to complaints on time?

All Debt Solutions Inc. dba: 1st Class Agency has a 94.3% timely response rate to CFPB complaints.

What product generates the most complaints for All Debt Solutions Inc. dba: 1st Class Agency?

The most complained-about product for All Debt Solutions Inc. dba: 1st Class Agency is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with All Debt Solutions Inc. dba: 1st Class Agency?

The most common issue reported by consumers about All Debt Solutions Inc. dba: 1st Class Agency is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against All Debt Solutions Inc. dba: 1st Class Agency?

You can file a complaint against All Debt Solutions Inc. dba: 1st Class Agency directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about All Debt Solutions Inc. dba: 1st Class Agency?

Consumers in 18 states and territories have filed complaints about All Debt Solutions Inc. dba: 1st Class Agency with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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