CFPB Consumer Complaint Profile

Alliance CAS, LLC

49 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

49
Total complaints
11
Last 12 months
93.9%
Timely response
8
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, Alliance CAS, LLC has accumulated 49 complaints, placing it #1857 by volume. It answers 93.9% of complaints on time - above the 93% median for companies with 100+ complaints.

#1857
of 3,848 companies by volume
93.9%
answered on time
Debt collection
most-complained product
8
states with complaints
Alliance CAS, LLC timely response rate 93.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 43
Debt collection - I do not know 3
Debt collection - Rental debt 2
Debt collection - Mortgage debt 1

Top Issues

1.False statements or representation 23
2.Written notification about debt 12
3.Took or threatened to take negative or legal action 10
4.Attempts to collect debt not owed 3
5.Communication tactics 1

Complaints by Year

Year Complaints
2018 7
2019 2
2020 6
2021 7
2022 2
2023 5
2024 6
2025 14

Complaints by State (Top 15)

Georgia 21
Florida 19
New York 2
South Carolina 2
California 1
Minnesota 1
Alaska 1
Texas 1

Company Responses

Closed with explanation 49

What the CFPB Complaint Record Shows for Alliance CAS, LLC

Alliance CAS, LLC carries 49 complaints in the CFPB's database, 11 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "False statements or representation" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Alliance CAS, LLC's timely response rate stands at 93.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Alliance CAS, LLC have?

49 complaints have been filed against Alliance CAS, LLC with the CFPB overall - 11 of them in the past year.

Does Alliance CAS, LLC respond to complaints on time?

93.9% of the CFPB complaints against Alliance CAS, LLC get a response within the expected window.

What product generates the most complaints for Alliance CAS, LLC?

The most complained-about product for Alliance CAS, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Alliance CAS, LLC?

Consumers most often cite "False statements or representation" when complaining about Alliance CAS, LLC; the full issue list with counts is above.

How do I file a complaint against Alliance CAS, LLC?

You can file a complaint against Alliance CAS, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Alliance CAS, LLC?

Consumers in 8 states and territories have filed complaints about Alliance CAS, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026