CFPB Consumer Complaint Profile
Alternative Collections LLC
Consumers have filed 15 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 15
- Total complaints
- Below average
- 0
- Last 12 months
- 86.7%
- Timely response
- Bottom quartile
- 10
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Alternative Collections LLC has accumulated 15 complaints, placing it #3232 by volume. On-time replies land at 86.7%, the 14th percentile for the 100+ complaint peer group.
- #3232
- of 3,843 companies by volume
- 86.7%
- on time (14th pctile)
- Debt collection
- most-complained product
- 10
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Alternative Collections LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
86.7% Among the lowest higher than 14% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 2 |
| 2015 | 1 |
| 2017 | 1 |
| 2018 | 2 |
| 2020 | 2 |
| 2021 | 3 |
| 2024 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Alternative Collections LLC
Alternative Collections LLC carries 15 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 10 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "False statements or representation" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Alternative Collections LLC draw a 86.7% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response at a 20% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Alternative Collections LLC have?
The CFPB has logged 15 complaints against Alternative Collections LLC to date, of which 0 came in over the last 12 months.
Does Alternative Collections LLC respond to complaints on time?
CFPB complaints against Alternative Collections LLC draw a 86.7% timely-response rate inside the expected window.
What product generates the most complaints for Alternative Collections LLC?
"Debt collection" draws more CFPB complaints against Alternative Collections LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Alternative Collections LLC?
Consumers most often cite "False statements or representation" when complaining about Alternative Collections LLC; the full issue list with counts is above.
How do I file a complaint against Alternative Collections LLC?
You can file a complaint against Alternative Collections LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Alternative Collections LLC?
Consumers in 10 states and territories have filed complaints about Alternative Collections LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Alternative Collections LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.