CFPB Consumer Complaint Profile
Alternative Collections LLC
Consumers have filed 15 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 15
- Total complaints
- 0
- Last 12 months
- 86.7%
- Timely response
- 10
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Alternative Collections LLC has accumulated 15 complaints, placing it #3236 by volume. 86.7% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #3236
- of 3,848 companies by volume
- 86.7%
- answered on time
- Debt collection
- most-complained product
- 10
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 2 |
| 2015 | 1 |
| 2017 | 1 |
| 2018 | 2 |
| 2020 | 2 |
| 2021 | 3 |
| 2024 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Alternative Collections LLC
Alternative Collections LLC carries 15 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 10 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "False statements or representation" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
86.7% of CFPB-forwarded complaints against Alternative Collections LLC get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 20% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Alternative Collections LLC have?
The CFPB has logged 15 complaints against Alternative Collections LLC to date, of which 0 came in over the last 12 months.
Does Alternative Collections LLC respond to complaints on time?
86.7% of the CFPB complaints against Alternative Collections LLC get a response within the expected window.
What product generates the most complaints for Alternative Collections LLC?
"Debt collection" draws more CFPB complaints against Alternative Collections LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Alternative Collections LLC?
Consumers most often cite "False statements or representation" when complaining about Alternative Collections LLC; the full issue list with counts is above.
How do I file a complaint against Alternative Collections LLC?
You can file a complaint against Alternative Collections LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Alternative Collections LLC?
Consumers in 10 states and territories have filed complaints about Alternative Collections LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~15)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.