CFPB Consumer Complaint Profile

American Elite Recovery, LLC

What 18 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

18
Total complaints
2
Last 12 months
11.1%
Timely response
14
States affected

The verdict

American Elite Recovery, LLC ranks #3008 of 3,848 financial companies by CFPB complaint volume, with 18 complaints on record. It answers 11.1% of complaints on time — below the 93% median for companies with 100+ complaints.

#3008
of 3,848 companies by volume
11.1%
answered on time
Debt collection
most-complained product
14
states with complaints
American Elite Recovery, LLC timely response rate 11.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Payday loan debt 8
Debt collection — I do not know 2
Debt collection — Credit card debt 2
Payday loan, title loan, or personal loan — Payday loan 2
Credit reporting or other personal consumer reports — Credit reporting 1
Debt collection — Other debt 1
Checking or savings account — Checking account 1
Debt collection — Rental debt 1

Top Issues

1.Took or threatened to take negative or legal action 6
2.Communication tactics 3
3.False statements or representation 2
4.Problem with a company's investigation into an existing problem 1
5.Attempts to collect debt not owed 1
6.Managing an account 1
7.Struggling to pay your loan 1
8.Written notification about debt 1
9.Threatened to contact someone or share information improperly 1
10.Can't contact lender or servicer 1

Complaints by Year

Year Complaints
2019 10
2020 6
2025 2

Complaints by State (Top 15)

Texas 3
New Jersey 2
Missouri 2
Colorado 1
Washington 1
Tennessee 1
New York 1
Georgia 1
Florida 1
North Carolina 1
Oregon 1
Michigan 1
Wisconsin 1
Iowa 1

Company Responses

Untimely response 16
Closed with explanation 2

What the CFPB Complaint Record Shows for American Elite Recovery, LLC

The CFPB Consumer Complaint Database has logged 18 complaints against American Elite Recovery, LLC overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 14 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

American Elite Recovery, LLC's timely response rate stands at 11.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does American Elite Recovery, LLC have?

American Elite Recovery, LLC has 18 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.

Does American Elite Recovery, LLC respond to complaints on time?

American Elite Recovery, LLC has a 11.1% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for American Elite Recovery, LLC?

The most complained-about product for American Elite Recovery, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with American Elite Recovery, LLC?

The most common issue reported by consumers about American Elite Recovery, LLC is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against American Elite Recovery, LLC?

You can file a complaint against American Elite Recovery, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about American Elite Recovery, LLC?

Consumers in 14 states and territories have filed complaints about American Elite Recovery, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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