CFPB Consumer Complaint Profile
American Location Specialists
12 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 2
- Last 12 months
- 50%
- Timely response
- Bottom decile
- 8
- States affected
The verdict
12 CFPB complaints put American Location Specialists at #3492 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 50%, the 3rd percentile for the 100+ complaint peer group.
- #3492
- of 3,843 companies by volume
- 50%
- on time (3rd pctile)
- Debt collection
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
American Location Specialists vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
50% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 3 |
| 2023 | 6 |
| 2024 | 1 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for American Location Specialists
American Location Specialists carries 12 complaints in the CFPB's database, 2 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "False statements or representation" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against American Location Specialists draw a 50% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 8.3% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does American Location Specialists have?
American Location Specialists has 12 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.
Does American Location Specialists respond to complaints on time?
American Location Specialists's CFPB timely-response rate is 50%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for American Location Specialists?
"Debt collection" draws more CFPB complaints against American Location Specialists than any other product - see the full breakdown above.
What is the most common complaint issue with American Location Specialists?
Consumers most often cite "False statements or representation" when complaining about American Location Specialists; the full issue list with counts is above.
How do I file a complaint against American Location Specialists?
You can file a complaint against American Location Specialists directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about American Location Specialists?
American Location Specialists has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.