CFPB Consumer Complaint Profile
American Location Specialists
12 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 12
- Total complaints
- 2
- Last 12 months
- 50%
- Timely response
- 8
- States affected
The verdict
12 CFPB complaints put American Location Specialists at #3497 out of 3,848 financial companies ranked by complaint volume. 50% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #3497
- of 3,848 companies by volume
- 50%
- answered on time
- Debt collection
- most-complained product
- 8
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 3 |
| 2023 | 6 |
| 2024 | 1 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for American Location Specialists
American Location Specialists carries 12 complaints in the CFPB's database, 2 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "False statements or representation" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
50% of CFPB-forwarded complaints against American Location Specialists get a reply inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. 8.3% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does American Location Specialists have?
American Location Specialists has 12 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.
Does American Location Specialists respond to complaints on time?
American Location Specialists's CFPB timely-response rate is 50%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for American Location Specialists?
"Debt collection" draws more CFPB complaints against American Location Specialists than any other product - see the full breakdown above.
What is the most common complaint issue with American Location Specialists?
Consumers most often cite "False statements or representation" when complaining about American Location Specialists; the full issue list with counts is above.
How do I file a complaint against American Location Specialists?
You can file a complaint against American Location Specialists directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about American Location Specialists?
American Location Specialists has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~12)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.