CFPB Consumer Complaint Profile
American Management Services, Inc.
What 16 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 16
- Total complaints
- 5
- Last 12 months
- 87.5%
- Timely response
- 8
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, American Management Services, Inc. has accumulated 16 complaints, placing it #3158 by volume. Its on-time response rate is 87.5%, trailing the 93% median among companies with 100+ complaints.
- #3158
- of 3,848 companies by volume
- 87.5%
- answered on time
- Debt collection
- most-complained product
- 8
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 4 |
| 2024 | 6 |
| 2025 | 3 |
| 2026 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for American Management Services, Inc.
American Management Services, Inc. carries 16 complaints in the CFPB's database, 5 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, American Management Services, Inc. answers 87.5% of forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Among resolved complaints, 6.3% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does American Management Services, Inc. have?
16 complaints have been filed against American Management Services, Inc. with the CFPB overall - 5 of them in the past year.
Does American Management Services, Inc. respond to complaints on time?
American Management Services, Inc. has a 87.5% timely response rate to CFPB complaints.
What product generates the most complaints for American Management Services, Inc.?
"Debt collection" draws more CFPB complaints against American Management Services, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with American Management Services, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against American Management Services, Inc. - see all issues and counts above.
How do I file a complaint against American Management Services, Inc.?
You can file a complaint against American Management Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about American Management Services, Inc.?
American Management Services, Inc. has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~16)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.