CFPB Consumer Complaint Profile
Ameritan Group Services
Behind the 11 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 11
- Total complaints
- 9
- Last 12 months
- 0%
- Timely response
- 7
- States affected
The verdict
11 CFPB complaints put Ameritan Group Services at #3594 out of 3,848 financial companies ranked by complaint volume. It answers 0% of complaints on time - below the 93% median for companies with 100+ complaints.
- #3594
- of 3,848 companies by volume
- 0%
- answered on time
- Debt collection
- most-complained product
- 7
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 2 |
| 2025 | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Ameritan Group Services
11 complaints against Ameritan Group Services appear in the CFPB record, including 9 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Threatened to contact someone or share information improperly" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Ameritan Group Services's timely response rate stands at 0%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Ameritan Group Services have?
The CFPB has logged 11 complaints against Ameritan Group Services to date, of which 9 came in over the last 12 months.
Does Ameritan Group Services respond to complaints on time?
Ameritan Group Services has a 0% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Ameritan Group Services?
"Debt collection" draws more CFPB complaints against Ameritan Group Services than any other product - see the full breakdown above.
What is the most common complaint issue with Ameritan Group Services?
Consumers most often cite "Threatened to contact someone or share information improperly" when complaining about Ameritan Group Services; the full issue list with counts is above.
How do I file a complaint against Ameritan Group Services?
You can file a complaint against Ameritan Group Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Ameritan Group Services?
The CFPB has recorded complaints against Ameritan Group Services from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~11)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.