CFPB Consumer Complaint Profile

Apple Recovery Services Corp

Consumers have filed 20 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

20
Total complaints
Mid-range
1
Last 12 months
55%
Timely response
Bottom decile
11
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Apple Recovery Services Corp sits at #2861, with 20 complaints logged. It posts a 55% on-time response rate, the 3rd percentile among companies with 100+ complaints.

#2861
of 3,843 companies by volume
55%
on time (3rd pctile)
Debt collection
most-complained product
11
states with complaints
F
PlainCredit Trust Score
12/100
Apple Recovery Services Corp · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 55.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Apple Recovery Services Corp vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

55% Among the lowest higher than 3% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Apple Recovery Services Corp timely response rate 55.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 8
Debt collection - I do not know 6
Debt collection - Other debt 2
Debt collection - Auto debt 2
Money transfer, virtual currency, or money service - Mobile or digital wallet 1
Credit card - General-purpose credit card or charge card 1

Top Issues

1.Attempts to collect debt not owed 10
2.Written notification about debt 4
3.False statements or representation 3
4.Fraud or scam 1
5.Communication tactics 1
6.Getting a credit card 1

Complaints by Year

Year Complaints
2020 2
2021 4
2022 8
2023 2
2024 2
2025 1
2026year in progress 1

Complaints by State (Top 15)

California 6
New York 3
Ohio 2
Pennsylvania 2
Virginia 1
Nevada 1
Florida 1
Arizona 1
Michigan 1
North Carolina 1
Texas 1

Company Responses

Closed with explanation 19
Untimely response 1

What the CFPB Complaint Record Shows for Apple Recovery Services Corp

Apple Recovery Services Corp carries 20 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 11 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Apple Recovery Services Corp draw a 55% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Apple Recovery Services Corp have?

20 complaints have been filed against Apple Recovery Services Corp with the CFPB overall - 1 of them in the past year.

Does Apple Recovery Services Corp respond to complaints on time?

CFPB complaints against Apple Recovery Services Corp draw a 55% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Apple Recovery Services Corp?

"Debt collection" draws more CFPB complaints against Apple Recovery Services Corp than any other product - see the full breakdown above.

What is the most common complaint issue with Apple Recovery Services Corp?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Apple Recovery Services Corp - see all issues and counts above.

How do I file a complaint against Apple Recovery Services Corp?

You can file a complaint against Apple Recovery Services Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Apple Recovery Services Corp?

The CFPB has recorded complaints against Apple Recovery Services Corp from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026