CFPB Consumer Complaint Profile

Apple Recovery Services Corp

Consumers have filed 20 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

20
Total complaints
1
Last 12 months
55%
Timely response
11
States affected

The verdict

Among 3,848 financial companies tracked by CFPB complaint volume, Apple Recovery Services Corp sits at #2864, with 20 complaints logged. It answers 55% of complaints on time - below the 93% median for companies with 100+ complaints.

#2864
of 3,848 companies by volume
55%
answered on time
Debt collection
most-complained product
11
states with complaints
Apple Recovery Services Corp timely response rate 55.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 8
Debt collection - I do not know 6
Debt collection - Other debt 2
Debt collection - Auto debt 2
Money transfer, virtual currency, or money service - Mobile or digital wallet 1
Credit card - General-purpose credit card or charge card 1

Top Issues

1.Attempts to collect debt not owed 10
2.Written notification about debt 4
3.False statements or representation 3
4.Fraud or scam 1
5.Communication tactics 1
6.Getting a credit card 1

Complaints by Year

Year Complaints
2020 2
2021 4
2022 8
2023 2
2024 2
2025 1
2026 1

Complaints by State (Top 15)

California 6
New York 3
Ohio 2
Pennsylvania 2
Virginia 1
Nevada 1
Florida 1
Arizona 1
Michigan 1
North Carolina 1
Texas 1

Company Responses

Closed with explanation 19
Untimely response 1

What the CFPB Complaint Record Shows for Apple Recovery Services Corp

Apple Recovery Services Corp carries 20 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 11 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

55% of CFPB-forwarded complaints against Apple Recovery Services Corp get a reply inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Apple Recovery Services Corp have?

20 complaints have been filed against Apple Recovery Services Corp with the CFPB overall - 1 of them in the past year.

Does Apple Recovery Services Corp respond to complaints on time?

55% of the CFPB complaints against Apple Recovery Services Corp get a response within the expected window. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Apple Recovery Services Corp?

"Debt collection" draws more CFPB complaints against Apple Recovery Services Corp than any other product - see the full breakdown above.

What is the most common complaint issue with Apple Recovery Services Corp?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Apple Recovery Services Corp - see all issues and counts above.

How do I file a complaint against Apple Recovery Services Corp?

You can file a complaint against Apple Recovery Services Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Apple Recovery Services Corp?

The CFPB has recorded complaints against Apple Recovery Services Corp from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026