CFPB Consumer Complaint Profile

Arcon Credit Solutions LLC

What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

130
Total complaints
Mid-range
62
Last 12 months
100%
Timely response
Top decile
33
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Arcon Credit Solutions LLC ranks #1180 of 3,843 financial companies by CFPB complaint volume. Its on-time response record is at the 86th percentile among companies with 100+ complaints.

Debt collection
most-complained product
CA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B
PlainCredit Trust Score
73/100
Arcon Credit Solutions LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C- 1.5%
Share of complaints closed with monetary or non-monetary relief

Arcon Credit Solutions LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 34 in 2024 to 67 in 2025 (2024 → 2025).

See the full year-over-year release diff

Reading this profile

Complaints by Product

Debt collection - Credit card debt 53
Debt collection - I do not know 47
Credit reporting or other personal consumer reports - Credit reporting 17
Debt collection - Other debt 4
Debt collection - Auto debt 4
Credit card - General-purpose credit card or charge card 2
Debt collection - Private student loan debt 1
Credit card or prepaid card - Store credit card 1
Debt or credit management - Debt settlement 1

Top Issues

1.Attempts to collect debt not owed 48
2.Written notification about debt 16
3.Took or threatened to take negative or legal action 14
4.False statements or representation 11
5.Incorrect information on your report 9
6.Threatened to contact someone or share information improperly 8
7.Communication tactics 7
8.Problem with a company's investigation into an existing problem 5
9.Electronic communications 5
10.Improper use of your report 4

Complaints by Year

Year Complaints
2021 4
2022 6
2023 12
2024 34
2025 67
2026year in progress 7

Complaints by State (Top 15)

California 19
Florida 16
Georgia 13
New York 11
Illinois 8
Connecticut 6
New Jersey 5
South Carolina 4
Pennsylvania 4
Arizona 3
North Carolina 3
Texas 3
Indiana 3
Wisconsin 3
Oregon 2

Company Responses

Closed with explanation 128
Closed with non-monetary relief 2

What the CFPB Complaint Record Shows for Arcon Credit Solutions LLC

The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for Arcon Credit Solutions LLC, with consumers across the country filing against it. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is at or above the industry benchmark, which suggests its intake and escalation processes are functioning as designed. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Arcon Credit Solutions LLC have?

130 complaints have been filed against Arcon Credit Solutions LLC with the CFPB overall - 62 of them in the past year.

Does Arcon Credit Solutions LLC respond to complaints on time?

Arcon Credit Solutions LLC has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Arcon Credit Solutions LLC?

The most complained-about product for Arcon Credit Solutions LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Arcon Credit Solutions LLC?

The most common issue reported by consumers about Arcon Credit Solutions LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Arcon Credit Solutions LLC?

You can file a complaint against Arcon Credit Solutions LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Arcon Credit Solutions LLC?

The CFPB has recorded complaints against Arcon Credit Solutions LLC from 33 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Arcon Credit Solutions LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.