CFPB Consumer Complaint Profile
ARS National Services, Inc.
Behind the 522 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 522
- Total complaints
- 57
- Last 12 months
- 97.7%
- Timely response
- 47
- States affected
The verdict
ARS National Services, Inc. ranks #496 of 3,848 financial companies by CFPB complaint volume, with 522 complaints on record. Its on-time response rate is 97.7%, ahead of the 93% median among companies with 100+ complaints.
- #496
- of 3,848 companies by volume
- 97.7%
- answered on time
- Debt collection
- most-complained product
- 47
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 11 |
| 2014 | 29 |
| 2015 | 26 |
| 2016 | 27 |
| 2017 | 43 |
| 2018 | 42 |
| 2019 | 40 |
| 2020 | 57 |
| 2021 | 50 |
| 2022 | 47 |
| 2023 | 38 |
| 2024 | 42 |
| 2025 | 68 |
| 2026 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for ARS National Services, Inc.
ARS National Services, Inc. carries 522 complaints in the CFPB's database, 57 of them filed within the past 12 months. Consumers spanning 47 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
97.7% of CFPB-forwarded complaints against ARS National Services, Inc. get a reply inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 6.7% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 5.9% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does ARS National Services, Inc. have?
522 complaints have been filed against ARS National Services, Inc. with the CFPB overall - 57 of them in the past year.
Does ARS National Services, Inc. respond to complaints on time?
ARS National Services, Inc.'s CFPB timely-response rate is 97.7%. This is considered excellent.
What product generates the most complaints for ARS National Services, Inc.?
"Debt collection" draws more CFPB complaints against ARS National Services, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with ARS National Services, Inc.?
The most common issue reported by consumers about ARS National Services, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against ARS National Services, Inc.?
You can file a complaint against ARS National Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about ARS National Services, Inc.?
Consumers in 47 states and territories have filed complaints about ARS National Services, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~522)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.