CFPB Consumer Complaint Profile
Cng Holdings Inc
Behind the 521 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 521
- Total complaints
- Above average
- 103
- Last 12 months
- 95.6%
- Timely response
- Below median
- 47
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Cng Holdings Inc has accumulated 521 complaints, placing it #497 by volume. It posts a 95.6% on-time response rate, the 32nd percentile among companies with 100+ complaints.
- #497
- of 3,843 companies by volume
- 95.6%
- on time (32nd pctile)
- Debt collection
- most-complained product
- 47
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Cng Holdings Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.6% Around the middle higher than 32% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 83 in 2024 to 121 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 31 |
| 2018 | 67 |
| 2019 | 61 |
| 2020 | 34 |
| 2021 | 38 |
| 2022 | 19 |
| 2023 | 49 |
| 2024 | 83 |
| 2025 | 121 |
| 2026year in progress | 18 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Cng Holdings Inc
521 complaints against Cng Holdings Inc appear in the CFPB record, including 103 from the trailing year. The 47 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Cng Holdings Inc posts a 95.6% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 1% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Cng Holdings Inc have?
521 complaints have been filed against Cng Holdings Inc with the CFPB overall - 103 of them in the past year.
Does Cng Holdings Inc respond to complaints on time?
Cng Holdings Inc has a 95.6% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Cng Holdings Inc?
Among all products tied to Cng Holdings Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Cng Holdings Inc?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Cng Holdings Inc; the full issue list with counts is above.
How do I file a complaint against Cng Holdings Inc?
You can file a complaint against Cng Holdings Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Cng Holdings Inc?
Cng Holdings Inc has drawn CFPB complaints from 47 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Cng Holdings Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.