CFPB Consumer Complaint Profile
Cng Holdings Inc
Behind the 521 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 521
- Total complaints
- 103
- Last 12 months
- 95.6%
- Timely response
- 47
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Cng Holdings Inc has accumulated 521 complaints, placing it #498 by volume. It answers 95.6% of complaints on time - above the 93% median for companies with 100+ complaints.
- #498
- of 3,848 companies by volume
- 95.6%
- answered on time
- Debt collection
- most-complained product
- 47
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 31 |
| 2018 | 67 |
| 2019 | 61 |
| 2020 | 34 |
| 2021 | 38 |
| 2022 | 19 |
| 2023 | 49 |
| 2024 | 83 |
| 2025 | 121 |
| 2026 | 18 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Cng Holdings Inc
521 complaints against Cng Holdings Inc appear in the CFPB record, including 103 from the trailing year. The 47 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Cng Holdings Inc answers 95.6% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response was formally disputed in 0% of resolved cases, indicating how frequently the initial fix fell short. 1% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Cng Holdings Inc have?
521 complaints have been filed against Cng Holdings Inc with the CFPB overall - 103 of them in the past year.
Does Cng Holdings Inc respond to complaints on time?
Cng Holdings Inc has a 95.6% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Cng Holdings Inc?
Among all products tied to Cng Holdings Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Cng Holdings Inc?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Cng Holdings Inc; the full issue list with counts is above.
How do I file a complaint against Cng Holdings Inc?
You can file a complaint against Cng Holdings Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Cng Holdings Inc?
Cng Holdings Inc has drawn CFPB complaints from 47 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~521)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.