CFPB Consumer Complaint Profile

Asset Recovery Bureau LLC

What 72 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

72
Total complaints
37
Last 12 months
95.8%
Timely response
26
States affected

The verdict

Asset Recovery Bureau LLC ranks #1544 of 3,848 financial companies by CFPB complaint volume, with 72 complaints on record. It answers 95.8% of complaints on time — above the 93% median for companies with 100+ complaints.

#1544
of 3,848 companies by volume
95.8%
answered on time
Debt collection
most-complained product
26
states with complaints
Asset Recovery Bureau LLC timely response rate 95.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — I do not know 26
Debt collection — Payday loan debt 24
Debt collection — Other debt 9
Credit reporting or other personal consumer reports — Credit reporting 6
Debt collection — Credit card debt 3
Payday loan, title loan, personal loan, or advance loan — Payday loan 2
Debt collection — Private student loan debt 1
Payday loan, title loan, personal loan, or advance loan — Installment loan 1

Top Issues

1.Communication tactics 22
2.Threatened to contact someone or share information improperly 17
3.Attempts to collect debt not owed 9
4.Took or threatened to take negative or legal action 5
5.False statements or representation 4
6.Problem with a company's investigation into an existing problem 3
7.Written notification about debt 3
8.Electronic communications 3
9.Loan payment wasn't credited to your account 2
10.Incorrect information on your report 2

Complaints by Year

Year Complaints
2021 1
2022 1
2023 7
2024 13
2025 46
2026 4

Complaints by State (Top 15)

Florida 14
Michigan 7
Arizona 6
Tennessee 5
California 4
Texas 4
Ohio 4
Arkansas 3
Mississippi 2
South Carolina 2
New Jersey 2
Louisiana 2
Wisconsin 2
North Carolina 2
Alabama 2

Company Responses

Closed with explanation 72

What the CFPB Complaint Record Shows for Asset Recovery Bureau LLC

The CFPB Consumer Complaint Database has logged 72 complaints against Asset Recovery Bureau LLC overall, with 37 of those filed in the trailing 12 months. Reports have come from consumers in 26 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Asset Recovery Bureau LLC's timely response rate stands at 95.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Asset Recovery Bureau LLC have?

Asset Recovery Bureau LLC has 72 total consumer complaints filed with the CFPB, with 37 filed in the last 12 months.

Does Asset Recovery Bureau LLC respond to complaints on time?

Asset Recovery Bureau LLC has a 95.8% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Asset Recovery Bureau LLC?

The most complained-about product for Asset Recovery Bureau LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Asset Recovery Bureau LLC?

The most common issue reported by consumers about Asset Recovery Bureau LLC is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Asset Recovery Bureau LLC?

You can file a complaint against Asset Recovery Bureau LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Asset Recovery Bureau LLC?

Consumers in 26 states and territories have filed complaints about Asset Recovery Bureau LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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