CFPB Consumer Complaint Profile
Asset Recovery Bureau LLC
72 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 72
- Total complaints
- Mid-range
- 37
- Last 12 months
- 95.8%
- Timely response
- Below median
- 26
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Asset Recovery Bureau LLC has accumulated 72 complaints, placing it #1543 by volume. Its on-time response rate is 95.8%, the 33rd percentile among companies with 100+ complaints.
- #1543
- of 3,843 companies by volume
- 95.8%
- on time (33rd pctile)
- Debt collection
- most-complained product
- 26
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Asset Recovery Bureau LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.8% Around the middle higher than 33% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 13 in 2024 to 46 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 7 |
| 2024 | 13 |
| 2025 | 46 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Asset Recovery Bureau LLC
72 complaints against Asset Recovery Bureau LLC appear in the CFPB record, including 37 from the trailing year. The 26 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Asset Recovery Bureau LLC draw a 95.8% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Asset Recovery Bureau LLC have?
The CFPB has logged 72 complaints against Asset Recovery Bureau LLC to date, of which 37 came in over the last 12 months.
Does Asset Recovery Bureau LLC respond to complaints on time?
CFPB complaints against Asset Recovery Bureau LLC draw a 95.8% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Asset Recovery Bureau LLC?
Among all products tied to Asset Recovery Bureau LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Asset Recovery Bureau LLC?
The most common issue reported by consumers about Asset Recovery Bureau LLC is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against Asset Recovery Bureau LLC?
You can file a complaint against Asset Recovery Bureau LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Asset Recovery Bureau LLC?
The CFPB has recorded complaints against Asset Recovery Bureau LLC from 26 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.