CFPB Consumer Complaint Profile
Assured Financial LLC
What 22 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 22
- Total complaints
- Mid-range
- 1
- Last 12 months
- 86.4%
- Timely response
- Bottom quartile
- 15
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Assured Financial LLC sits at #2732, with 22 complaints logged. Its on-time response rate is 86.4%, the 14th percentile among companies with 100+ complaints.
- #2732
- of 3,843 companies by volume
- 86.4%
- on time (14th pctile)
- Debt collection
- most-complained product
- 15
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Assured Financial LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
86.4% Among the lowest higher than 14% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 2 |
| 2023 | 18 |
| 2024 | 1 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Assured Financial LLC
22 complaints against Assured Financial LLC appear in the CFPB record, including 1 from the trailing year. The 15 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Assured Financial LLC's timely response rate stands at 86.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved complaints, the consumer-relief closure rate is 54.5%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Assured Financial LLC have?
The CFPB has logged 22 complaints against Assured Financial LLC to date, of which 1 came in over the last 12 months.
Does Assured Financial LLC respond to complaints on time?
Assured Financial LLC has a 86.4% timely response rate to CFPB complaints.
What product generates the most complaints for Assured Financial LLC?
The most complained-about product for Assured Financial LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Assured Financial LLC?
The most common issue reported by consumers about Assured Financial LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Assured Financial LLC?
You can file a complaint against Assured Financial LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Assured Financial LLC?
Consumers in 15 states and territories have filed complaints about Assured Financial LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.