CFPB Consumer Complaint Profile

AUSSRQ Holdings, LLC

Behind the 116 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

116
Total complaints
0
Last 12 months
92.2%
Timely response
24
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, AUSSRQ Holdings, LLC has accumulated 116 complaints, placing it #1247 by volume. Its on-time response rate is 92.2%, trailing the 93% median among companies with 100+ complaints.

#1247
of 3,848 companies by volume
92.2%
answered on time
Debt collection
most-complained product
24
states with complaints
AUSSRQ Holdings, LLC timely response rate 92.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 38
Debt collection - Other debt 27
Credit reporting or other personal consumer reports - Credit reporting 26
Debt collection - Credit card debt 12
Debt collection - Payday loan debt 7
Debt collection - Rental debt 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 1
Credit reporting or other personal consumer reports - Other personal consumer report 1

Top Issues

1.Attempts to collect debt not owed 39
2.Written notification about debt 26
3.Incorrect information on your report 14
4.Improper use of your report 8
5.Communication tactics 8
6.Problem with a company's investigation into an existing problem 7
7.Took or threatened to take negative or legal action 6
8.False statements or representation 5
9.Electronic communications 2
10.Problem with a credit reporting company's investigation into an existing problem 1

Complaints by Year

Year Complaints
2022 2
2023 31
2024 59
2025 24

Complaints by State (Top 15)

Florida 15
New York 13
Texas 13
California 11
Georgia 9
Pennsylvania 7
Virginia 7
North Carolina 5
Illinois 5
Ohio 5
New Jersey 4
Michigan 4
Maryland 3
Mississippi 3
Louisiana 2

Company Responses

Closed with explanation 115
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for AUSSRQ Holdings, LLC

AUSSRQ Holdings, LLC carries 116 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 24 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, AUSSRQ Holdings, LLC answers 92.2% of forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Of complaints that were resolved, 0.9% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does AUSSRQ Holdings, LLC have?

The CFPB has logged 116 complaints against AUSSRQ Holdings, LLC to date, of which 0 came in over the last 12 months.

Does AUSSRQ Holdings, LLC respond to complaints on time?

AUSSRQ Holdings, LLC's CFPB timely-response rate is 92.2%.

What product generates the most complaints for AUSSRQ Holdings, LLC?

Among all products tied to AUSSRQ Holdings, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with AUSSRQ Holdings, LLC?

The most common issue reported by consumers about AUSSRQ Holdings, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against AUSSRQ Holdings, LLC?

You can file a complaint against AUSSRQ Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about AUSSRQ Holdings, LLC?

AUSSRQ Holdings, LLC has drawn CFPB complaints from 24 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.