CFPB Consumer Complaint Profile
AUSSRQ Holdings, LLC
Behind the 116 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 116
- Total complaints
- Mid-range
- 0
- Last 12 months
- 92.2%
- Timely response
- Bottom quartile
- 24
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, AUSSRQ Holdings, LLC has accumulated 116 complaints, placing it #1245 by volume. Its on-time response rate is 92.2%, the 22nd percentile among companies with 100+ complaints.
- #1245
- of 3,843 companies by volume
- 92.2%
- on time (22nd pctile)
- Debt collection
- most-complained product
- 24
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
AUSSRQ Holdings, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
92.2% Among the lowest higher than 22% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 59 in 2024 to 24 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 2 |
| 2023 | 31 |
| 2024 | 59 |
| 2025 | 24 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for AUSSRQ Holdings, LLC
AUSSRQ Holdings, LLC carries 116 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 24 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, AUSSRQ Holdings, LLC posts a 92.2% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved complaints, 0.9% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does AUSSRQ Holdings, LLC have?
The CFPB has logged 116 complaints against AUSSRQ Holdings, LLC to date, of which 0 came in over the last 12 months.
Does AUSSRQ Holdings, LLC respond to complaints on time?
AUSSRQ Holdings, LLC's CFPB timely-response rate is 92.2%.
What product generates the most complaints for AUSSRQ Holdings, LLC?
Among all products tied to AUSSRQ Holdings, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with AUSSRQ Holdings, LLC?
The most common issue reported by consumers about AUSSRQ Holdings, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against AUSSRQ Holdings, LLC?
You can file a complaint against AUSSRQ Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about AUSSRQ Holdings, LLC?
AUSSRQ Holdings, LLC has drawn CFPB complaints from 24 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.