CFPB Consumer Complaint Profile
Automotive Leasing Specialists, L.L.C.
What 15 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 15
- Total complaints
- Below average
- 6
- Last 12 months
- 53.3%
- Timely response
- Bottom decile
- 2
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Automotive Leasing Specialists, L.L.C. sits at #3232, with 15 complaints logged. Its on-time response rate is 53.3%, the 3rd percentile among companies with 100+ complaints.
- #3232
- of 3,843 companies by volume
- 53.3%
- on time (3rd pctile)
- Debt collection
- most-complained product
- 2
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Automotive Leasing Specialists, L.L.C. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
53.3% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 6 |
| 2025 | 3 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Automotive Leasing Specialists, L.L.C.
15 complaints against Automotive Leasing Specialists, L.L.C. appear in the CFPB record, including 6 from the trailing year. The 2 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Automotive Leasing Specialists, L.L.C. draw a 53.3% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Automotive Leasing Specialists, L.L.C. have?
15 complaints have been filed against Automotive Leasing Specialists, L.L.C. with the CFPB overall - 6 of them in the past year.
Does Automotive Leasing Specialists, L.L.C. respond to complaints on time?
Automotive Leasing Specialists, L.L.C. has a 53.3% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Automotive Leasing Specialists, L.L.C.?
The most complained-about product for Automotive Leasing Specialists, L.L.C. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Automotive Leasing Specialists, L.L.C.?
The most common issue reported by consumers about Automotive Leasing Specialists, L.L.C. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Automotive Leasing Specialists, L.L.C.?
You can file a complaint against Automotive Leasing Specialists, L.L.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Automotive Leasing Specialists, L.L.C.?
The CFPB has recorded complaints against Automotive Leasing Specialists, L.L.C. from 2 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.