CFPB Consumer Complaint Profile
BHA Services
20 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 20
- Total complaints
- Mid-range
- 1
- Last 12 months
- 35%
- Timely response
- Bottom decile
- 14
- States affected
The verdict
BHA Services ranks #2861 of 3,843 financial companies by CFPB complaint volume, with 20 complaints on record. On-time replies land at 35%, the 2nd percentile for the 100+ complaint peer group.
- #2861
- of 3,843 companies by volume
- 35%
- on time (2nd pctile)
- Debt collection
- most-complained product
- 14
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
BHA Services vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
35% Among the lowest higher than 2% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 6 |
| 2022 | 4 |
| 2023 | 9 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for BHA Services
20 complaints against BHA Services appear in the CFPB record, including 1 from the trailing year. The 14 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, BHA Services posts a 35% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, 10% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does BHA Services have?
The CFPB has logged 20 complaints against BHA Services to date, of which 1 came in over the last 12 months.
Does BHA Services respond to complaints on time?
BHA Services has a 35% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for BHA Services?
The most complained-about product for BHA Services is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with BHA Services?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against BHA Services - see all issues and counts above.
How do I file a complaint against BHA Services?
You can file a complaint against BHA Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about BHA Services?
The CFPB has recorded complaints against BHA Services from 14 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.